Lead Mitigation Technician

Responsive recruiter Benefits:

• Paid Training for IICRC, WRT, IICRC FRST & Lead RRP Licensing
• Advancement Opportunities
• Company shirts
• Medical, Dental, Vision Benefits
• Company Cell Phone/CellPhone Allowance
• 401(k) matching
• Competitive salary
• Paid time off
• Parental leave

Paul Davis Restoration of Greater Seattle is under new, energized ownership—led by the top-performing Paul Davis office in the Pacific Northwest. With a renewed focus on growth, innovation, and team development, we’re building something special—and we want you to be part of it.

Are you an experienced leader with a passion for construction and project management? Do you thrive in high-energy environments where every day brings a new challenge? If you're looking for a place where your skills are valued, your potential is unlimited, and your impact is real—this is your opportunity to join our team as a Lead Mitigation Technician.
 Lead Mitigation Technician
$25.00 - $30.00 per hour depending on experience + overtime opportunities The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations.  The Mitigation Leader has a drive to lead.  Our team's professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation.       RESPONSIBILITES:

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Recruit and coach technicians both in the field and in the warehouse
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Manage cleaning process for both contents and structural damage
• Demolition of structural damage to properties through the use of hand and power tools  
• Clean up assigned job sites after demolition
• Perform initial site visits
• Conduct moisture inspections
• Set restoration equipment within guidelines 
• Complete notes of assigned jobs in our primary operating system (RMS) 
• Contact the customer of assigned jobs with ETA 
• Take photos of jobs assigned at start, completion, and throughout the process 
• Responsible for maintaining assigned vehicles and equipment
• Responsible for unloading and reloading assigned vehicles with equipment 
• Keep equipment clean and organized in the shop 
• Responsible for unloading trash in assigned area
• Responsible for recording your time and coding it to the job assigned 
• Pass IICRC certifications as IICRC classes are offered 
• Assist in the development of new hires through on the job training 
• All other duties as assigned

Competency – Knowledge, Skills and Abilities:

• Knowledge of technology (iPhone, iPad) 
• Customer Service Skills 
• Communication skills via phone and face to face 
• Computer skills 
• Ability to learn and operate our primary operating systems:  RMS, Xactimate, MICA and additional systems as requested 
• Ability to create documents and estimates   
• Ability to answer and communicate with customers over the phone and face to face  
• Ability to work independently 
• Ability to lead a team of Technicians 
• Ability to complete work on multiple jobs within the same time frame 
• Ability to participate in an on call schedule 
• Ability to work within hazardous environments safely 
• Ability to safely operate hand and power tools
• Ability to operate a company vehicle safely 
• Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics 
• Maintain a level of confidentiality 

Required Education and Experience:

• High School Diploma or GED required 
• Customer Service experience 
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling 

Physical Requirement:

• Must be able to stay in a stationary position up to 25% of the time within a vehicle.
• Constantly moves about job sites
• Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
• Occasionally ascends and descends a ladder to complete jobs 
• Must be able to observe and perceive information on a computer and documents 
• Must be able to communicate and converse with customers over the phone and face to face