Senior Manager - Sales Training

Senior Manager Sales Training

Position Overview:
The Senior Manager, Sales Training, will play a pivotal role in developing and executing the training strategy for Pearson Education’s enterprise sales organization. This individual will work closely with Sales Leadership, Product, Marketing, and other cross-functional teams to design and deliver high-impact training programs that empower the sales team to effectively position and sell Pearson’s products and solutions. The role requires a blend of strategic thinking, deep product knowledge, and strong training delivery capabilities, as well as the ability to assess the effectiveness of training programs and make data-driven improvements.

Key Responsibilities:

• Sales Training Strategy & Execution:
  • Develop, implement, and continuously improve a comprehensive sales training strategy that supports the growth and development of Pearson’s enterprise sales team.
  • Collaborate with Sales Leadership to identify training needs, define objectives, and align training programs with business goals.
  • Create and deliver engaging, impactful training content that addresses key sales skills, product knowledge, and market insights.
  • Develop onboarding programs for new sales hires, ensuring they are equipped with the knowledge and tools to succeed quickly.
• Product Training & Knowledge Management:
  • Partner with Product and Marketing teams to develop and deliver training on new products, features, and solutions, ensuring that the sales team is equipped with up-to-date and accurate product knowledge.
  • Conduct regular product knowledge refreshers and deep-dive training sessions to ensure the sales team is fully informed on the latest product offerings and updates.
  • Maintain and curate an internal knowledge base, including training materials, FAQs, and product documentation, to provide ongoing support to the sales team.
• Training Delivery & Facilitation:
  • Lead in-person and virtual training sessions for sales teams across various regions, ensuring high engagement and retention of information.
  • Utilize a variety of training delivery methods, including classroom sessions, webinars, e-learning, and interactive workshops.
  • Provide ongoing training and development support to sales leaders and frontline managers to help them coach their teams effectively.
• Performance Assessment & Metrics:
  • Design and implement assessments to measure the effectiveness of training programs and ensure that sales team members can apply learned concepts to real-world selling situations.
  • Track training progress, completion rates, and sales performance metrics to measure the success of training programs.
  • Use data-driven insights to refine and optimize training programs to continuously improve outcomes and drive sales effectiveness.
• Sales Enablement & Support:
  • Provide ongoing support to sales teams by answering questions, clarifying product details, and offering coaching on sales strategies.
  • Continuously assess the evolving needs of the sales organization and develop customized training solutions to address emerging challenges.
  • Build and maintain relationships with key stakeholders to understand sales priorities and ensure training content is aligned with current sales strategies.
• Team Leadership & Development:
  • Lead, mentor, and develop a team of training professionals, ensuring they are equipped with the skills and resources to deliver high-quality training programs.
  • Foster a culture of continuous learning and development within the sales organization, encouraging team members to actively seek out opportunities for professional growth.

Qualifications & Skills:

• Education:
  • Bachelor’s degree in Business, Sales, Education, or a related field. A Master’s degree or professional certifications is a plus.
• Experience:
  • 7+ years of experience in sales training, sales enablement, or product training in an enterprise sales environment, with a proven track record of success in designing and delivering effective training programs.
  • Experience working with sales teams, particularly in complex, enterprise-level sales environments, and