DRUG-GM MDSG/ADMIN SUPPORT

Provide the administrative support for the Drug/GM Manager. Position requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Provide day-to-day administrative support for above managers and staff, as required.
• Provide customer service that makes both internal and external customers feel welcome, important and appreciated.
• Produce and assemble materials and documents needed for meetings, training sessions and presentations.
• Address general safety and food safety recalls from the stores, third party vendors and regulatory agencies as needed. 
• Request, distribute, collect and file documents for retention purposes, as well as for reporting requirements.
• Assist in collecting, organizing, and trending data from internal and regulatory food safety audits.
• Transcribe and/or composes letters, memos, and reports as required.
• Process department mail and distribute accordingly.
• Familiarity with Kroger Systems and ability to run reports from the applications.
• Read and understand operating statements, work accurately with numbers and recap information as needed.
• Maintain communications between the Store Managers, Coordinators and other Districts as needed.
• Create, as required, reports and spreadsheets.
• Supervise and coordinate events and activities as assigned.
• Responsible for 100% reporting and follow-through of product recall, contests, recaps etc. as required.
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

 

Minimum                                                                          

• Excellent phone and communication skills, good typing, and filing skills.
• Ability to write reports and correspondence.
• Proficient in Excel, Word, Power Point with the ability to learn new computer skills.
• Customer service role model.
• Self motivated, able to organize, prioritize, plan and meet deadlines.
• Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done.

Desired

• Prior experience in supporting several managers.