Sr Financial Innovation Manager – HELOC & Embedded Finance

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub Bank is expanding its home lending capabilities and partnerships, with a focus on delivering home equity and mortgage solutions through digital and embedded experiences. We’re looking for a hands-on leader to own and grow our embedded home equity and mortgage business, manage key external partnerships, and continuously improve the end-to-end member experience.

This role sits within our Consumer business and operates at the intersection of product, partnerships, marketing, operations, legal/compliance, and analytics. You’ll effectively act as the GM for the embedded home lending journey—from initial engagement through funding and beyond - partnering closely with leaders across Lending and Product to drive performance, scale, and member value.

What You'll Do

Own Home Lending Performance

• Own end-to-end performance of HELOC and embedded mortgage offerings, including traffic, conversion, approval, funding, member satisfaction, and unit economics

• Map, manage, and continuously improve the member journey, reducing friction and drop-off while increasing relevance and engagement

• Translate business objectives into clear priorities and measurable outcomes

Partnership Management

• Serve as the day-to-day owner for key mortgage and home equity partners, including SLAs, issue escalation, roadmap alignment, and ongoing business reviews

• Collaborate with partners on joint initiatives across offers, messaging, and funnel optimization to drive mutual value

Embedded Experience & Growth

• Partner with Product, Marketing, and Data teams to define where and how home lending solutions appear across LendingClub experiences

• Design and prioritize experiments around targeting, placement, messaging, and offer presentation

• Identify cross-sell and lifecycle opportunities tied to member behavior and financial health signals

Analytics & Insights

• Define and own core performance metrics for HELOC and mortgage products, including lead volume, conversion, funded volume, revenue per member, and complaint trends

• Build operating dashboards and routines that translate data into clear insights and recommendations for senior leadership

Distribution & Operating Model Evolution

• Partner with Legal, Compliance, Risk, Operations, and HR to support compliant mortgage distribution models, including referral and broker-based structures

• Help define scalable operating models across people, process, and technology

• Draft and refine procedures, scripts, and playbooks to support internal teams as LendingClub expands in home lending

• Ensure controls are compliant, repeatable, auditable, and clearly owned

Business Planning & Roadmap Input

• Build data-driven business cases to support expansion into new products, partners, and geographies

• Provide prioritized inputs into Product and Technology roadmaps, including capabilities such as lead routing, CRM workflows, compensation logic, and reporting

• Partner with Performance and Lifecycle Marketing teams to drive sustained growth and adoption

Member Voice & Continuous Improvement

• Partner with Customer Service to review feedback and complaints, conduct listening sessions, and identify journey improvements

• Bring member, partner, and internal insights into a structured backlog and drive continuous improvement

About You

• 6+ years of experience in financial services, with at least 5 years in mortgage, HELOC, home equity, or related home lending

• Experience working with embedded finance, partner-led, or white-label lending models

• Strong program and project management