Product Foundations

The Product Foundations team owns a set of core platform capabilities that support customers across the Justworks experience. Our scope includes reporting and analytics, document management, training, calendars, communications, and organizational data access, serving both administrators and employees.

We focus on building intuitive, reliable, and scalable experiences that customers depend on to access information, complete critical workflows, and manage their organizations effectively. The team works at the intersection of user experience, platform capabilities, and operational efficiency, with a strong emphasis on usability, self-service, and reducing customer friction.

As a member of Product Foundations, you'll work on products that have broad impact across the platform, balancing the stability and performance of mission-critical functionality with opportunities to introduce innovative solutions. The team also led the development of the company's first AI-powered product experience, reflecting our commitment to applying emerging technologies where they can meaningfully improve customer outcomes.

Who You Are

You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.

Your Success Profile

What You Will Work On

• Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact
• Collaborate with a cross functional team to find solutions to customer challenges
• Improve the performance, reliability, and scalability of our existing systems
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure

How You Will Do Your Work

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day y