Host Person - Food Sportsbook and Bar
Bally'sAbout the role
· Welcomes each guest with a smile and personalized greeting.
· Acknowledges each guest as they are leaving with genuine appreciation.
· Maintains a high standard of personal hygiene and appearance.
· Maintains a businesslike, professional attitude at all items.
· Has a working knowledge of the menu, promotions, special events, and other pertinent information.
· Seats guests in such a manner that they receive the best service possible.
· Answers telephone inquiries as per company policies.
· Helps bussers set and clear tables.
· Contributes to general housekeeping in such areas as the floor in foyer; windows/glass in front; host stand area; maintenance checklist; menus and menu covers.
· Knowledgeable of the company’s internal controls, policies, and procedures.
· Must be able to lift to 25 lbs.; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
· Ability to learn and utilize computerized reservation/seating/paging system. Must be able to learn and operate a Point-of-Sale system.
· Must be able to stand and walk for prolong periods of time (7+ hours).
· Must be able to understand and communicate in English.
· Comply fully with the company’s safety policies and procedures.
· Always follow the Company Service Standards model.
· Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
Other duties may be assigned at any time.
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