General Manager

Description

Join Tagg-N-Go as Our General Manager

At Tagg-N-Go Car Wash, we are more than just a car wash—we’re a people focused business that just happens to wash cars. Our success is built on strong leadership, teamwork, and a commitment to making a meaningful impact every day. If you’re a dynamic leader ready to take the wheel, oversee operations at two locations, and cultivate a high-performing team, this General Manager role is for you.

We’re looking for a motivated, high-energy leader that thrives in a fast-paced, multi-site environment, excels at problem-solving and team development, and is passionate about delivering exceptional people experiences. If that sounds like you, let’s build something great together.

Why You’ll Love It Here:

• Lead with Impact – Take ownership, make key decisions, and shape the future of your sites alongside your supportive leadership team.
• Growth is the Goal – Leadership training, career development, and advancement opportunities are available as we are rapidly growing as a company!
• Competitive Pay & Perks – Enjoy an attractive salary, performance-based bonuses, and a free car wash pass.
• Comprehensive Benefits – Health, dental, vision, HSA, 401k, and tuition reimbursement.
• A Team That Feels Like a Community – Work in a fast-paced, supportive environment where culture and leadership matter.

Requirements

What You’ll Be Doing:

• Oversee Operations – Lead daily site operations across two sites, manage workflow, and support your team to ensure smooth and efficient performance.
• Develop and Inspire Your Team – Hire, train, and coach team members to help them succeed and grow.
• Maintain a Strong Culture – Foster an environment where engagement, teamwork, and positivity thrive.
• Drive Performance – Meet and exceed operational, financial, and customer service goals.
• Be Hands-On – Whether assisting customers, refining processes, or maintaining a clean and organized site, you lead by example.
• Ensure Operational Excellence – Oversee equipment maintenance, implement safety protocols, and maintain high-quality service standards.

Qualifications:

• 7+ years of management experience with a proven track record of leadership and operational success.
• 2+ years of multi-site management experience preferred—balancing leadership across multiple locations is a plus.
• 5+ years of customer service experience required—delivering exceptional experiences is at the heart of what we do.
• Strong verbal and written communication skills to effectively lead, inspire, and connect with both team members and customers.
• Excellent interpersonal, negotiation, and conflict resolution skills, handling challenges with professionalism and confidence.
• A polite, approachable, and friendly demeanor that fosters a positive and engaging work environment.
• Exceptional organizational, time management, analytical, and problem-solving skills to keep operations running smoothly.
• Ability to prioritize tasks and delegate effectively to ensure efficiency in a fast-paced environment.
• Basic mechanical knowledge preferred—familiarity with car wash equipment maintenance is a plus.
• Willingness to work outdoors in varying temperatures and adapt to changing conditions.
• A self-motivated, growth-driven mindset with a passion for learning and excelling in leadership.

Position Details:

• Full-Time, Exempt role.
• 10-hour shifts, five days a week, ensuring hands-on management and team engagement.
• Weekend availability required, with flexibility for various shifts as needed. (Closed on Sundays)
• On-call during “off” days to address urgent operational needs.
• Primarily on-site, with a strong presence in day-to-day operations.
• 80% field engagement, working alongside team members to drive success and efficiency.
• Oversee operations at two locations, effectively balancing time, leadership, and performance across both sites.

Bonus Points If You: