North America Clinical Development Operations Lead (People Manager)

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

 

The Position

Responsible for overseeing and managing various aspects of operational activities within North America Clinical Development (NACD).

Takes ownership to deliver upon near & mid-term NACD goals, including those specifically aligned with the planning & successful delivery of studies within the clinical trial portfolio. Assists in creating, leading & delivering upon complex improvement/innovation projects for NACD and/or as part of a global team and as aligned to a business case, goals &/or future aspirations. Leads and supports the team in complex and continually changing CMR and Global environment, via a future focused approach, leveraging competencies, tools and technology, and with change management skills. Ensures business needs are met through alignment of business plans and operational need across NACD & CMR and by efficiencies and optimization of organizational resource allocation.

 

Relationships

Responsible for overseeing and managing various aspects of operational activities within NACD. Takes ownership to deliver upon near & mid-term NACD goals, including those specifically aligned with the planning & successful delivery of studies within the clinical trial portfolio. Assists in creating, leading & delivering upon complex improvement/innovation projects for NACD and/or as part of a global team and as aligned to a business case, goals &/or future aspirations. Leads and supports the team in complex and continually changing CMR and Global environment, via a future focused approach, leveraging competencies, tools and technology, and with change management skills. Ensures business needs are met through alignment of business plans and operational need across NACD & CMR and by efficiencies and optimization of organizational resource allocation.

 

Essential Functions

• Planning and Strategy: Developing operational plans and strategies to achieve organizational goals, ensuring alignment with overall business objectives. Align on project strategy with Portfolio Director and TA heads
• Resource Management: Managing resources such as personnel, equipment, and materials to ensure optimal utilization and allocation
• Recruitment and Onboarding: Primarily responsible for recruitment and onboarding of operational roles, in partnership with Talent Acquisition and CMR Training
• Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational performance, identifying trends, and implementing corrective actions when necessary
• Risk Management: Assessing and mitigating risks associated with operations, implementing measures to maintain a safe and secure work environment
• Cross-Functional Collaboration: Working closely with other departments and teams to coordinate operational activities, facilitate communication, and foster a collaborative work culture, including direct partnership with the Portfolio Director(s)
• Training and Development: Identifying training needs for operational staff, providing guidance, and facilitating professional development opportunities to enhance skills and knowledge
• Budgeting and Cost Control: Plan operational budgets, monitor expenses, and implement cost-saving measures
• Continuous Improvement: Encouraging a culture of continuous improvement, promoting innovation, and seeking ways to optimize operations through new technologies or practices
• Stakeholder Management: Engaging with internal and external stakeholders, such as customers, suppliers, and partners, to build relationships, address concerns, and ensure effective and efficient operations

 

Physical Requirements

10-20% overnight travel required. 10-20% overnight travel required. May require occasional work outside of standard business hours to support special requests/events.

 

Development of People

Supervisory, ensure that reporting personnel have Individual Development Plans (IDP), with annual goals an