Director, Strategic Communications, U.S. Commercial Operations

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

This position is a locally based hybrid role with no relocation or travel stipend offered.

Director, Strategic Communications, U.S. Commercial Operations

What you will do

Let’s do this. Let’s change the world. In this role you will report to the Executive Director, Portfolio Communications, Corporate Affairs, and will be responsible for shaping the strategic communications for how the U.S. Business

Operations shows up internally and externally to our key audiences. Your work will be critical to rally our talented and diverse workforce around our common mission to serve patients in a dynamic healthcare environment.

Key responsibilities include:

• Implement our insights-driven strategic communications plan inclusive of employee engagement and thought leadership opportunities aligned to our corporate business goals.

• Collaborate with our Internal Communications, Social Media and Media Relations colleagues, as well as colleagues in Advocacy Relations and communications colleagues within the Global Commercial Organization.

• Create dynamic and engaging messaging and multimedia content that will be used during internal and external events, social media channels and earned media.

• Use data and analytics to drive impactful, actionable communications that inspire and drive business results.

• Employ the latest methodologies and technologies to determine the best communication vehicles to reach intended audiences.

• Measure and report impact of all activities through regular reporting and retrospective analyses.

• Partner with cross-functional colleagues including senior leaders.

• Serve as a manager for one staff member.

• Manage agency partners and vendors when needed, as well as corresponding budgets, across a range of projects.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Corporate Affairs professional we seek has these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of public relations, corporate communications, marketing, or creative/content development experience

Or

Master’s degree and 7 years of public relations, corporate communications, marketing, or creative/content development experience

Or

Bachelor’s degree and 9 years of public relations, corporate communications, marketing, or creative/content development experience

Preferred Qualifications:

• Strategic and creative thinker with the ability to deeply understand business challenges and priorities and develop actionable programs that integrate soundly with business objectives.

• Experience creating and implementing strategic communication programs for a complex, matrixed organization.

• Ability to interact with all levels of management and staff.

• Ability to productively navigate a challenging and dynamic environment.

• Excellent interpersonal skills; hard-working, team player and self-starter; serious commitment to hard work and excellence.

• Outstanding written and oral communication skills; ability to distill complex issues and information into simple, compelling and relevant messages.

• Demonstrated experience using social media and digital collaboration tools for professional communication.

• 10 or more years of diverse experience in public relations or corporate communications, with internal communications expertise paramount.

• Experienced in development of creative content in various forms including video, written, PowerPoint, digital and social media assets.

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