Technical Lead- Net Sec

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

CDW is actively seeking a Technical Lead - Network Security to join our team of dedicated professionals. As a leading national provider of Advanced Technology Solutions, CDW is committed to maintaining its reputation as the best in the industry. Our vision is to continuously delight our customers and establish ourselves as the preferred employer for Advanced Technology Solutions.

In this role, you will have the opportunity to collaborate with a dynamic group of smart and hard-working field engineers. As a Technical Lead - Network Security at CDW, you will engage in high-visibility projects and offerings that pose technical challenges, allowing you to showcase your expertise. 50% of your time will be dedicated to mentorship, where you will guide and lead a group of Associate Engineers through the ACE training program at CDW. The remaining 50% will involve field delivery, ensuring successful project outcomes and providing advanced technical leadership.

We are seeking individuals who excel in their field, possess a broad skill set, and are driven by their passion for mentorship, emerging technologies, and consulting. Join our team and become part of a rewarding environment where you will have the chance to make a significant impact, working alongside the brightest minds in the industry.

What you will do:

Project Delivery:

• Acts as lead engineer or advisor on projects, delighting customers and ensuring the successful application of CDW’s Professional Services Engagement Methodology.
• Participates in all stages of the project life cycle, including product definition, sales discussions with customers about advanced technology solutions, project planning, and technology solution design.
• Provides comprehensive client consultation, performing analyses of customer security needs, recommends designs, and implements secure server and network environments.
• Tests LAN/WAN/WLAN security products, implements test plans, evaluates test equipment, designs test networks, and aids in the development of automated test suites.
• Oversees the project implementation, manages billing for projects, and participates in post-project debrief sessions.
• Regularly interfaces with the technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
• Serves a leadership role as a key team member on large scale customer engagements with high levels of risk and complexity.

ACE (Associate Consulting Engineer) and Peer Mentorship:

• Develops staff and training plans in collaboration with the Practice, Professional Services Managers, and Technical Architects for the effective implementation of new Advanced Technology Solutions.
• Provides technical and professional mentorship to individual team members, particularly Associate Consulting Engineers (ACEs), to develop their skills and help them graduate from the ACE program to become fully-fledged consultants.
• Coaches Engineers through feedback and teaching, providing Engineer performance feedback to leadership.
• Leads technical calls and initiatives as appropriate and serves as a technical thought leader for delivery, presales, and R&D as appropriate.

Customer Satisfaction:

• Assumes responsibility for customer satisfaction, serving as the client's primary technical point of contact and ensuring customer needs are met through the successful execution of project plans.
• Ensures timely delivery of high-quality solutions that meet or exceed customer expectations.
• Serves as an advisor to leadership on advanced customer engagements.

Team and Practice Development:

• Contributes to CDW's reputation as an employer of choice by accelerating the professional development of Engineers and ACEs, providing feedback to Practice and Technical Architects, and managing a team of Engineers.
• Ensures team members, particularly ACEs, are properly trained on executing standard operating procedures for solutions and on the use of templates and the technical application of the methodology.
• Participates in various IT projects intended to continually improve/upgrade converged network security solutions.
• Identifies and communicates potential opportunities for cross-selling to the sales team and contributes to pre-sales activities and initiatives, as well as the creation of new services.

Self-Development:

• Seeks opportunities to expand technical expertise and adapt to new Advanced T