Marketing & Community Engagement Specialist

WHAT YOU WILL DO EVERYDAY

As Marketing & Community Engagement, you will support the execution of Interra Credit Union’s community engagement initiatives. This role focuses on coordinating logistics for community events, sponsorship activations, and member outreach programs that strengthen Interra’s visibility and relationships within the communities it serves. The position works closely with the Senior Marketing & Community Engagement Lead to ensure every event, partnership, and promotional effort reflects the Credit Union’s brand values and delivers a positive member and community experience.

Direct Reports: None

 

HOW YOU WILL MAKE AN IMPACT

45%            Plan and execute logistics for community events, sponsorships, and outreach programs, including scheduling, setup, materials, and staffing. Serve as on-site support and ensure all activities reflect Interra’s brand and service standards

25%            Build and maintain relationships with local partners, schools, and organizations to enhance community presence. Support volunteer recruitment and coordination for community events and service projects.20%        Execute public relation strategies including developing press releases, conducting media follow-ups, maintaining media contact lists, etc. Researches, writes drafts, and press release content for the credit union's website, member communication, infographics, blogs, newsletters, and distributes assigned news releases and other PR materials for audiences outside of the organization. Coordinates PR timelines and details. Manages content archival. Coordinates photography and videography, including interviews as requested. Develops copy and writing for product promotions including but not limited to, advertisements, brochures, newsletter, and credit union's website.

15%            Manage branded materials, promotional items, and event signage. Track usage, ensure adequate stock levels, and coordinate reorders as needed.

10%            Track event expenses, process invoices, and maintain organized records of event metrics, sponsorships, and community engagements. Provide reporting to the Senior Lead.

5%               Provide light administrative and logistical support to the Marketing & Community Engagement team, ensuring effective communication and coordination of shared resources.

--                 Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.

 

WHAT YOU WILL NEED TO SUCCEED

Experience

5+ years' experience working in public relations for an organization, preferably in the financial industry.

 

Education / Certifications / Licenses

This level of knowledge is acquired through completion of a required Bachelor's degree in  Marketing, Communications, Business or related field. Must have and maintain a valid driver's license.

 

PREFERRED SKILLS

-  Excellent organizational, planning, and time-management skills.

-  Strong interpersonal and relationship-building abilities.

-  Demonstrated ability to manage multiple projects and priorities simultaneously.

-  Proficiency in Microsoft Office Suite; familiarity with event or project management tools a plus.

-  Attention to detail with a focus on quality, accuracy, and brand compliance.

-  Professional presence and comfort engaging with diverse audiences in community and member-facing settings.

-  Valid driver’s license and ability to travel within Interra’s footprint

-  Ability to provide world class member service while executing Interra’s vision, mission, and delivery of Core Values.

 

 

INTERPERSONAL SKILLS

-  An extreme level of trust, credibility, confidentiality, and diplomacy is required. In-depth dialogues, conversations, and explanation with customers, and outside vendors can be of a sensitive