Lead Pool Bartender - Seasonal - Harrah's Gulf Coast

Essential Duties and Responsibilities:

• Greets and welcomes all guests in a pleasant and professional manner. 
• Supervises the daily operations of the pool areas per established policies and procedures.
• Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet volume demand. 
  Ensures proper training, supervision, and development of pool team members.
• Responsible for cleanliness, organization and safe condition of all pool areas, including and not limited to the bar, cabana, attendance desk, pool deck, etc.
• Develops and maintains inter-department relations with key supervisors to ensure the pool is clean and well maintained.
• Ensures Team Members are adhering to company policy(s).
• Performs other duties as assigned
• Handles guest and team member concerns and escalations.
• Supervises and monitors work of pool team members.
• Monitors legal compliance with federal, state, and gaming laws.

·        Prepares and stocks supplies and items necessary for guest consumption.

·        Complete daily, weekly, monthly check list.

·        Prepares and pours all types of drinks for customers and cocktail servers upon request. 

·        Provides to customers property information on current events, promotions and attractions. 

·        Processes all POS transactions by accepting acceptable forms of payment and presents customer with bar receipt. 

·        Meets the attendance guidelines of the job and adheres to departmental and company policies. 

·        Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances.

·        Other duties pertaining to the Pool assigned by managers/supervisor.

Requirements:

• Two years previous experience as a bartender is required. 

·        High school degree or equivalent is preferred. 

·        Must have dexterity and capability to learn entertainment pouring. 

·        Must be able to initiate and engage in conversation in a professional and friendly manner. 

·        Must possess excellent customer service and communication skills. 

·        Must be 21 years of age. 

·        Must be able to work required schedules which may include nights, weekends, holidays, and overtime. 

·        Must be able to get along well with co-workers and work as a team. 

·        Must be willing to participate in on-going training in the beverage field. 

·        Must have knowledge of current property events, promotions and attractions.

Physical, Mental and Environmental demands: 

• Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift. 
• Must be able to stand for long periods of time. 
• Must be able to lift up to 75 pounds and manually push up to 650 pounds.
• Must be able to stoop, bend and reach. 
• Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. 
• Must be able to use hand motion when cleaning and wiping bar counter. 
• Must be able to bend, pull and carry bar stock to refrigerators and cabinets. 
• Must be able to complete required paperwork for cash transactions. 
• Must be able to operate a variety of equipment. 
• Must be able to simultaneously handle the demands of many customers. 
• Must be able to tolerate areas containing second hand smoke, high noise levels. Bright lights and dust
• Must be able to listen and respond to visual and aural cues.
• Must be able to read, write, speak and understand English.
• Must be able to operate: POS machine, reservation system,  multiple wheeled carts, juice, and soda, cutti