Assistant Pharmacy Manager - Operations

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Assistant Pharmacy Manager - Operations

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Ambulatory Pharmacy-Pharmacy

                      

Job Code

T99763

                     

Shift

Days

                       

Schedule

7:00am-3:30pm/8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

The Assistant Pharmacy Manager – Operations provides hands-on operational leadership for Cleveland Clinic's largest outpatient pharmacy at Main Campus, supporting one of the highest-volume ambulatory pharmacy operations in the health system. This role oversees daily pharmacy workflow while providing direct leadership and support to approximately 20 pharmacy technicians, ensuring efficient prescription processing, inventory management, and exceptional patient service. Responsibilities include managing inventory control and purchasing, partnering with Supply Chain to maintain medication availability, monitoring operational performance, identifying and implementing process improvements, and fostering a collaborative, high-performing team. As the only outpatient/community pharmacy within the enterprise with an onsite compounding component, this position offers a unique opportunity to lead complex pharmacy operations while supporting a broad range of ambulatory service lines.

A caregiver in this position will work a Monday through Friday schedule, typically 7:00am to 3:30pm, with some flexibility in start and end times. Caregivers participate in approximately 6–8 weekend shifts per year, with eligibility for shift differential pay and the ability to trade or pick up weekend shifts. Holiday coverage is minimal, averaging one holiday every five years. This is an onsite position at Main Campus with no float requirements.

A caregiver who excels in this role will:  

• Review, analyze, evaluate and assess the technical operations of these areas to ensure a safe and efficient workflow.  

• Coordinate all activities with the management team and act as a liaison between the managers and technical caregivers. 

• Directly supervise the activities of assigned caregivers.  

• Ensure adequate staffing of areas. 

• Review daily, monthly and other periodic management reports to monitor service levels. 

• Plan, develop and manage all policies and processes related to technical pharmacy operations. 

• Determine short- and long-term needs and goals, assist in the development of budgets for both operating and capital needs and project manpower and equipment needs. 

• Maintain and foster relationships and serve as a resource for pharmacy personnel and affiliated areas (i.e. nursing, external vendors) regarding technical pharmacy operations. 

• Conduct performance appraisals, initiate promotions, counsel caregivers and process corrective action. 

• Provide the manager with timely feedback regarding operational issues to ensure efficient workflow. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s degree in pharmaceutical science or a related field.  

• Certified Pharmacy Technician (CPhT) verified through the Pharmacy Technician Certification Board (PTCB). 

• Registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy. R