Senior Manager, Specialty Channel & Patient Insights

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Manager, Specialty Channel & Patient Insights

Location: Boston, MA (Hybrid)

Position Summary:

As the Senior Manager, Specialty Channel & Patient Insights, this position will serve to lead analytics for the enabling of channel and patient services specific insights supporting our specialty products.

This newly created position is a vital and strategic role within our growing Market Access and Patient Services team. As a key member of the team, you will actively monitor policy, competitor, market conditions and partner performance via in-depth analytics to inform critical decisions and shape future channel and patient services strategies and tactics. This role is primarily focused on Galderma’s first-in-class specialty biologic treatment, for atopic dermatitis and prurigo nodularis.

Specifically, you will develop and communicate actionable insights derived from primary and secondary data analytics to effectively measure channel and patient services effectiveness and identify opportunities to enhance patient experience. You will also help build new capabilities via developing analytics tools, analyzing syndicated and claims data.

You will also collaborate with cross-functional teams to support pull through payer wins and strategies. You will support data-driven decision making, pull through key insights, and build business understanding. As a new capability within the organization, you will have the opportunity to assist in the design, development, implementation, and deployment of automated channel and patient services analytics solutions to drive and accelerate evidence and insight generation.

The position is a hybrid-based role out of our Boston office with a requirement of 3 office days per week.

Key Accountabilities

• Develop and implement channel and patient services analytics plans, including budget management.
• Identify business needs and propose potential analytics approaches to develop solutions.
• Use business understanding to translate unstructured, complex business problems into the appropriate data needs, analytical models, and solutions.
• Support ongoing and planned strategy analytics (e.g., analog assessment) as well as maximizing pull-through effectiveness.
• Inform annual brand plans via analytics and desk research to inform critical customer and market trends.
• Monitor utilization and patient affordability trends with channel and patient services analytics that can help inform future channel strategy and patient services optimizations.
• Develop channel and HUB performance reporting strategy, augmenting and streamlining current reporting.
• Ability to lead external partners for dashboard building and methodology alignment
• Translate complex analytics to communications that can help support Market Access and Patient Services strategies and tactics.
• Manage statistical analyses to develop and deliver outcomes research or reimbursement programs.
• Provide cross-coverage for the Market Access Analytics and Evidence Generation Lead as needed.