Product Manager, Global Training- Marketing TMTT

Product Manager, Global Training – Marketing (TMTT)

Innovation starts from the heart. Heart valve disease and critical care therapies impact millions of lives, spanning all ages and geographies. As communities globally address the opportunities and challenges of cardiovascular care, telling a compelling and authentic story is more crucial than ever. Beyond raising awareness, our Marketing teams build lasting, trusted relationships with medical professionals and industry stakeholders to ensure patients can receive the treatments they need.

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Position Summary:  Partner with all levels of Professional Education staff and other related functions across Edwards to develop and lead the execution of educational programs for health care providers and internal product trainings/sales trainings.

How you will make an impact:

• Lead the execution and development of assigned product/program related training content and tools, including all aspects of education program delivery, while utilizing creativity and judgment to assure training tools are in compliance with Legal, Regulatory/Quality and AdvaMed requirements and achieving Edwards desired business goals:

  • Collaborate cross-functionally on creation of product/program training content, implementation and sustaining product use issues

  • Create educational content and leverage content across multi-media tools to ensure clarity for regions where English is a second language

  • Drive EW global product education program(s) to ensure proper utilization of products, and best procedural outcomes (Box, Procedural Videos, WebEx, On-Site training, etc.)

  • Negotiate and develop appropriate vendor agreements

  • Lead operations of product/program launch training activities 

  • Ensure proper content is updated and available throughout product lifecycle related training

  • Establish and maintain good business relationships/partnerships with key KOL physicians and regional Prof Ed teams

• Provide complex ad hoc analysis and projects on sustaining engineering product modifications and complaint issues

• Measure effectiveness of educational tools, resources and programs through conduct post-meeting survey instruments, focus groups, and other market research and provide monthly analytics.

• Drive and lead the implementation of process improvement for operational efficiency

• Other incidental duties

What you will need (required):

• Bachelor's Degree and a minimum of 5 years of previously related work experience Required

• Experience working in sales, marketing, or healthcare industry Preferred

What else we look for (preferred):

• Excellent organizational and project management skills

• Proven expertise in MS Office Suite

• Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills

• Excellent problem-solving, critical thinking, and investigative skills

• Substantial knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

• Substantial knowledge of regulatory and AdvaMed requirements

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to manage competing priorities in a fast paced environment

• Must be able to work in a team environment, working closely with global marketing team, key opinion leaders and regional sales managers

• Develop the ability to interact with senior internal and external personnel on assigned projects

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California (CA), the base pay range fo