Sales Lead

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation target range for this role is:

$17.00 - $20.00

Job Summary

The Sales Lead is motivated and positive. They drive sales by assisting customers with their buying experience. Must be a go-getter with an aptitude for persuasive communication and a drive to succeed. Will interface with our customers, and contributing to the overall success and profitability of the store. As a high performing associate, they participate in opening and closing the showroom, but their biggest attribute is they are the strongest sales associate on the team and eager to help other sales associates become amazing. They should embrace the desire to help others get better. 

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Greet customers upon entrance  

• Check on purchase orders for customers  

• Assess customer needs and wants; answer customer questions and concerns  

• Provide appropriate product recommendations by understanding the Purple products and history  

• Ensure merchandise is in-stock and displayed on shelves in a presentable manner  

• Use point of sale (POS) system to conduct purchase transactions  

• Process merchandise returns  

• Assist in product inventory procedures  

• Cross-sell and upsell products  

• Memorize in-store promotions and special offers in order to communicate to customers  

• Build lasting relationships with customers  

• Team up with co-workers to ensure customer satisfaction  

• Educate customers on new arrivals and future product arrivals  

• Follow opening and closing procedures  

• Find innovative ways to improve sales and boost revenue  

• Lead the showroom in absence of Manager or Assistant Manager  

  

  

  

EDUCATION/EXPERIENCE REQUIREMENTS  

• High school diploma or equivalent required.  

• 2+ years of experience working in a retail environment  

  

  

  

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS   

• Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint  

• Excellent interpersonal communication capabilities  

• Customer service-oriented attitude  

• Ability to stay organized and manage time effectively<