Learning & Performance Trainer

Company Description

We’re thrilled to have been certified as a Most Loved Workplace by the Best Practice Institute!

We are dedicated to creating balanced, inclusive work environments which provide equal opportunities for all colleagues, regardless of race, gender, sexual orientation, identity, or experience. We are committed to building an inclusive culture that recognizes talent without discrimination, supports colleague wellbeing, and connects us closer to our customers and the communities we serve.

Informa PLC is a leading international events, intelligence and scholarly research group.

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Informa has four operating divisions has a distinct focus. This role will sit within the Informa Markets division.

Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences, specialist digital content and actionable data solutions. We work in all major regions, with a significant presence in Asia, North America and the Middle East.

Job Description

The Learning & Performance Trainer reports directly to the Head of Global Learning & Performance. This position is accountable for the creation, coordination and delivery of not only our onboarding learning programs but also those that support an increase in capability across the Informa Market’s division.

Given Informa is a truly global business, there are many key stakeholders located in various locations. Key stakeholder engagement is therefore key to the success of this position. Whilst this role is based in the USA, with virtual delivery being at the forefront, there will be a requirement for overseas travel to deliver training in key regions e.g. USA, Brazil, Europe, Middle East, Mexico, Australia and Turkey, etc.

Working within a small team, the role will require a have a hands-on approach in creating and supporting the wider IM Learning strategy. This role would particularly suit candidates who are experienced trainers & coaches and would relish the opportunity to use their established skills on a range of accountabilities. You will enjoy the challenge of designing, delivering, and coaching through impactful solutions that you can be proud of. If you live and breathe training design, delivery and coaching, this opportunity is for you!

Responsibilities

There is no such thing as a typical week as this role requires a degree of adaptability and agile, tactical delivery (Think Big, Act Small is one of our Guiding Principles). The following summarizes the key responsibilities which shape this role with some examples of what this might look like in reality.

Analyzing and Identifying (approx. 10%)

• Participating in working groups with subject matter experts to understand the challenges of new initiatives.
• Participating in Colleague Run Networks to gain insight into business needs.
• Attend in-house workshops to identify enhancements to the learner experience from a content design standpoint.

Designing (approx. 20%)

• Design and curate engaging content to produce a variety of learning solutions (Webinars, Classroom, E-Learning, etc.) that match the identified needs of required skills.
• Enhance our current content using a learner centric approach and aligning content to Informa Markets strategic goals.
• Work with Learning & Performance Partners, subject matter experts, top performers to produce training resources (like bitesize videos) aligned to a blended learning pathway.

Engaging (approx. 10%)

• Collaborate with the wider learning & performance team to bring new ideas for design and content.
• Work with internal communications to market our learning opportunities.
• Coordinate the logistics, for training sessions, with stakeholders including entering these into the Learning Management System (Absorb).
• Manage and drive course completion of eLearning programs within our Learning Management System (Absorb).
• Delivering and (approx. 50%)
• Deliver content from our onboarding programme to new and returning colleagues.
• Deliver content to enhance skills in Sales, Marketing, Content or Operati