Software Development Engineer in Test - IV

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

We are seeking a Senior Software Development Engineer in Test who will be pivotal in ensuring the quality, robustness, and performance of ID.me products. The primary focus of the Senior SDET is on test automation, quality assurance, and developer productivity. This role is centered around providing developers with the tools, frameworks, and practices needed for producing quality software in a timely and predictable manner. The ability to collaborate effectively with developers and cross-functional teams is essential.

This role requires to come to our office in Mountain View, CA 5 days/week.

Responsibilities

• Design, develop, and promote tools and frameworks that enable developers to validate the scalability, security, and functionality of web applications, services, and APIs.
• Build roadmaps, and drive the adoption of efficient quality assurance processes and identify gaps in test tooling.
• Collaborate with stakeholders to ensure that effective testing methodologies and automated testing tools are seamlessly integrated into the development process.
• Evaluate, introduce, and optimize innovative testing methods and best practices.
• Champion test-driven development practices across the development teams to prevent and detect errors, and ensure immediate feedback.
• Tackle intricate technical challenges associated with infrastructure, testing, and quality assurance.
• Coach engineers in the domains of testing, development practices, tools, and methodologies.
• Proactively work with development teams to identify potential production issues and help devise strategies to mitigate risks.

Minimum Qualifications 

• 6+ years of experience in test automation using Python, Ruby, JavaScript, TypeScript, Go, Rust, or C++.
• Proficiency in querying techniques and optimizations on relational databases such as PostgreSQL or MySQL.
• Experience building and deploying test systems in a containerized, cloud-based, infrastructure-as-code ecosystem in any cloud platform.
• Hands-on experience with AWS / GCP, particularly with Docker, Kubernetes, or Nomad.
• Experience integrating continuous testing into CI/CD pipelines and tools like GitHub Actions, Harness or similar
• Experience designing test automation frameworks and tools for cloud based web applications.
• Deep commitment to ensuring high-quality product releases.
• Ability to adapt to changing priorities and requirements.
• Strong oral and written communication skills; a team player with a proactive, self-managing work ethic.
• Passion for software quality assurance, continuous improvement, and scalable solutions.
• Experience with automation frameworks like Playwright, Cypress or similar.

Preferred Qualifications

• Knowledge of load and performance testing using jmeter, locust, or similar.
• BS in computer science or equivalent experience.