Senior Technology Strategist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Position Summary:

The senior strategist will help to lead the development and execution of strategic plans, often within a marketing or business context, to achieve specific objectives. They analyze data, identify trends, and provide insights to guide decision-making, collaborating with various teams to ensure alignment and successful outcomes. Key responsibilities include crafting strategies, conducting research, presenting recommendations, and managing client relationships. 

• Strategic Planning: Develop and implement high-level strategies aligned with client or organizational objectives, often involving marketing, business, or digital initiatives.
• Research and Analysis: Conduct thorough research, including both qualitative and quantitative analysis, to identify trends, understand target audiences, and gather data-driven insights.
• Cross-Functional Collaboration: Work with various teams (e.g., marketing, creative, analytics, product) to ensure alignment, gather input, and facilitate the execution of strategies.
• Client Management: Build and maintain strong relationships with clients, understand their business goals, and present strategic recommendations in a clear and compelling manner.
• Performance Monitoring and Optimization: Track campaign performance, analyze data, and provide recommendations for optimization to improve results and achieve client objectives.
• Thought Leadership: Stay abreast of industry trends, emerging technologies, and best practices, and contribute to thought leadership within the organization and for clients.

Required Qualifications:

• Strategic Thinking: Ability to develop and articulate strategic plans based on data analysis and market understanding. 
• Analytical Skills: Strong analytical and problem-solving skills to interpret data, identify trends, and make data-driven recommendations. 
• Communication Skills: Excellent written and verbal communication skills to effectively present strategies, insights, and recommendations to both internal teams and clients. 
• Project Management: Ability to manage projects, coordinate resources, and ensure timely execution of strategic initiatives. 
• Client Relationship Management: Ability to build and maintain strong client relationships, understand their needs, and effectively manage their expectations. 
• Industry Knowledge: Deep understanding of the relevant industry, including market trends, competitive landscape, and emerging technologies. 
• Cross-Functional Collaboration: Ability to work effectively with various teams and departments to achieve common goals. 
• Service Management Transformation: Candidate will have participated and or have driven the technical and business aspects of a Service Management transformation project (ServiceNow experience highly  desired but not mandatory)  

Desired Qualifications:

• Bachelor's degree in an IT-related field and nine (9) years of IT experience, Masters degree IT related field preferred for this role.

Job Description:
This job is responsible for leading a team to develop best practices and set operational standards. Key responsibilities include leading the plan, design, and implementation of complex solutions, applying knowledge of technology, and communicating technology solutions across audiences including technical, managerial, business executives, senior executives, and/or vendors. Job expectations may include coaching, mentoring, providing feedback and career development to members of the team, directing team activities, and adhering to defined practices and policies to obtain results.

Responsibilities:

• Provides leadership in defect, incident, problem, and change review meetings and rele