Manager, Customer Supply Chain - Order Analytics

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

As the Manager, Customer Supply Chain Order Analytics, you will be responsible for collaboratively supporting the supply chain and business needs of Clorox and its key retail channel customers. Through development of your operational expertise, internal/external partnerships and data-driven insights, you will increase supply chain efficiencies and drive financial and strategic goals for both Clorox and its customers. As part of a high-performing team, you will proactively improve processes and seek out opportunities to enable best-in-class operations and optimize cost-to-serve.

In this role, you will:

• Develop and execute action plans for improving performance on key performance indicators (KPIs) for Clorox and its customers. KPIs include:
• Order fill rate
• On-time and in-full shipment/delivery
• Inventory health and on-shelf availability
• Compliance program performance  
• Drive continuous improvement across the order-to-cash cycle, identifying root causes for performance gaps and delivering results through scalable solutions
• Serve as the subject matter expert on Clorox operations and customer supply chain requirements, supporting the seamless flow of inventory and information across the joint supply chain
• Identify solutions and risks in supporting supply to meet demand, collaborating with internal partners and customer teams to forecast sales, plan promotions and execute product portfolio changes
• Assist in the development of joint business plans with key stakeholders
• Develop partnerships across key stakeholders including internal/external Customer teams, Sales, Marketing, Planning, Order Management, Logistics and Finance to leverage best practices and create cross-functional alignment
• Lead and support projects to improve short-term performance and build long-term, leading-edge capabilities 

What we look for:

• 2 years of experience in supply chain management, supply/demand planning, logistics/transportation management or customer service
• Working knowledge of Microsoft Office Suite
• Working knowledge of SAP
• Ability to think strategically and develop plans for driving supply chain efficiencies
• Bachelor’s degree from an accredited university or equivalent experience
• 3 plus years of experience in supply chain management, supply/demand planning, logistics/transportation management or customer service
• Experience in B2B customer-facing roles
• Experience using Microsoft Office (Excel, PowerPoint, Power BI, Power Query)
• Experience with SAP, EDI and order-to-cash processes
• Experience working with large data sets and analytical frameworks to identify trends and solve problems
• Familiarity with or certification in continuous improvement methodologies (Lean, Six Sigma)
• Formal presentation skills
• Ability to foster and maintain internal and external relationships
• Ability to influence and collaborate with cross-functional teams
• Strong planning and organization skills
• Strong listening, verbal and written communication skills
• Ability to work independently, proactively, creatively, and efficiently with minimal direction in an unstructured environment
• Experience in identifying, initiating, and driving improvements to processes and work

Workplace type:

Hybrid - 3 days a week in the office, 2 days working from home.

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

[U.S.]Additional Information:

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