Associate Data Analytics - Business Intelligence

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Job Category

Data

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Data and Analytics (DnA) is a dynamic team of over 400 experts, including data scientists, engineers, decision scientists, and analysts, dedicated to empowering every decision-maker at Salesforce with timely, trusted data, and actionable insights. Our diverse global team collaborates with executives, product managers, designers, developers, user researchers, marketers, and sales strategists across all our Cloud businesses. We focus on discovering growth opportunities, optimizing processes, and driving data-informed product, customer, sales, and enterprise strategies. By creating data-driven product experiences and actionable insights, we enable our stakeholders to maximize product adoption and revenue. 

Role Description:

The Associate Data Analytics - Business Intelligence position will be responsible for delivering insights, conducting adoption tests, and working with senior BI engineers and a cross-functional team to productize these insights.  This person will play the role of a data analyst working with the strategy and growth analysts, data science and data engineers to provide insights to help support product and business growth. They will help design, develop & maintain visual display of all the mission critical data sets generated by the DnA team for statistical and machine learning computational requirements. This person will also play the role of “Data Artist”, making an impact by storytelling with data in summarizing, profiling, sampling, visualizing and analyzing terabytes of data. So if you are passionate about data and its analysis using Visualizations then you will love working in this team.

The BI Engineer will work closely with various functional groups on projects involving data discovery, assessing data samples, massaging and preparing data for hypothesis testing and machine learning algorithms. 

This role has the overall responsibility for establishing and evangelizing BI and data visualization services in support of analysts and data scientists with Data and Analytics org. The BI Engineer plays a critical role in enabling the ability to bring order and insight to the data. This role reports directly to the Senior Director of Enterprise Analytics. 

Responsibilities:

• Design, build and maintain dashboards and interactive reports in Tableau Cloud, Tableau Next and Salesforce Einstein Analytics.

• Partner with enterprise analysts, engineering and other stakeholders to understand business use case needs for insights & analytics.

• Help architect, develop, validate and communicate BI solutions such as reports, dashboards, KPIs and alerts.

• Document standards and procedures for best practices for visual intelligence design & development.

• Able to identify data gaps, improve quality of data and integrate data from several data sources to perform in-depth analysis for product insights.

• Translate numbers, trends and data to consumable insights - both explanatory and exploratory.

Job Requirements:

• A related technical degree required.

• 1-2 years of Data Visualization experience using Tableau and similar tools.

• 2 years of experience using Big data technologies like Hadoop, Pig, Hive, HBase, Spark.

• Expert knowledge of Oracle SQL and Nosql tools for data analysis, report development and performance tuning.

• Ability to quickly learn and gain a deep understanding of SFDC business processes.

• Ability to perform thorough analysis of complex data, draw sound conclusions, and devise actionable strategies.

• Expert in the visual representation of complex information for driving business impact.

• Subject Matter Expe