At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

The Senior Manager of Compliance – Consumer Protection is responsible for establishing and implementing the compliance risk management program for the consumer protection regulations, including Unfair or Deceptive Acts or Practices (UDAP) for both Freddie Mac and oversight of third parties such as sellers and servicers. The role spans Freddie Mac’s major operating Divisions -- Single Family, Multi Family, Investments & Capital Markets, as well as the other divisions as they pertain to the regulatory areas.

We're building a better housing finance system that's providing global investors innovative opportunities to invest in the U.S. housing market. Pair your passion with purpose!

Our Impact:

• Coordinate with Business Divisions in the 1st Line of Defense to effectively adopt the compliance risk management program across the enterprise

• Continuously improve and oversee processes and controls in place to follow consumer protection regulatory requirements, including UDAP, and related policies and procedures across Freddie Mac

• Manage relationships and compliance examinations of customer protection with FHFA, as Freddie Mac’s Conservator and Regulator, Internal Audit and Compliance Testing

• Advise & collaborate with business units and enterprise divisions (to include Divisional Risk Officers, Enterprise Risk Officers, Legal, and Internal Audit) to manage compliance risk, including implementation of new regulatory requirements, oversight and challenge of new initiatives, reporting and escalation of regulatory matters

• Develop and implement ongoing monitoring and reviews of existing processes and controls related to compliance with consumer protection regulatory requirements

Your Impact:

• Build out and implement Freddie Mac’s compliance risk management program for the Freddie Mac consumer protection regulations in alignment with the framework pillars - I) Risk Identification, II) Risk Assessment, III) Monitoring/Testing/Controls, IV) Issues Management, V) Reporting, and VI) Risk Appetite

• Conduct the compliance risk management oversight activities for Freddie Mac and its third parties, including advising the business, designing and implementing monitoring activities and contributing to testing over consumer protection regulations

• Participate in collaborative leadership of compliance through tactical planning, and clear and transparent communications

• Ensure appropriate compliance policies, procedures and training exist that address regulatory and risk management requirements for Consumer Protection, including Freddie Mac’s third parties

• Continuously improve and maintain compliance program consistent with the compliance risk management framework and industry practice

• Lead all aspects of compliance related business activities and collaborate to provide effective challenge as appropriate

• Implement compliance training and awareness plans

• Supervise issues and remediation plans pursuant to enterprise risk framework standards

• Identify, measure, and report on risks to management and the Chief Compliance Officer

• Respond to reports of breaches of laws, regulations or policies and standards

• Collaborate with a team of knowledgeable and motivated compliance risk professionals

Qualifications:

• JD, MBA, CPA or equivalent experience preferred

• Minimum 8+ years relevant consumer protection and UDAP compliance-related functional experience

• Proven success participating in the growth of a 3 lines of defense framework

• Experience working in compliance or Legal preferred

Keys to Success in this Role:

• Proven understanding of Consumer Protection regulations, including UDAP

• Confirmed understanding of compliance risk management and mortgage markets

• Ability to influence and empower others

• Excellent oral and written communication

• High ethical standards, excellent judgment, sense of personal initiative, ability to interact constructively with colleagues at all levels of the organization

At Freddie Mac, our inclusive and diverse culture drives our success and makes us a stronger company. Collectively, we are both leaders and collaborators who work together to meet our mission of Making Home Possible for families across the U.S.

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