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Systems Analyst II

NBT Bank
Norwich Operations Center, United States, United Statesfull_timeVerifiedPosted 25 Aug 2025
💰 $87,137/yr($65,348/yr$87,137/yr)

About the role

Pay Range: $65,348.00 - $87,137.00

Knowledgeable in relevant systems as relates to processes, workflow, data files, and problem resolution. Develops in-depth knowledge of the information needs of the business units supported. Delivers support to end users in analyzing data, troubleshooting or identifying improvements. Participates in defining requirements and analyzing alternative solutions relating to the enhancement of or change to a system or workflow. Undertakes primarily enhancement and production support projects of moderate complexity and size. Acts as team leader in the implementation of development and enhancement projects of moderate to large complexity and size. Develops test plans, performs testing, and may provide guidance in testing to other team members. Partners with other technical and business areas to resolve system or process problems. Prepares project documentation as require.

Education and Experience:

  • Associate degree and 2 years systems experience, or equivalent combination of education and experience required.
  • Bachelor’s degree preferred.
  • Minimum 1 year of experience at a level proficiency equal to a Systems Analyst I

Skills and Abilities:

  • Understanding of banking processes, supporting applications, and/or processing flows, knowledge specific to area assigned a plus
  • ·Knowledgeable in systems functions and processing flows (mainframe, client-server, and/or web-hosted)
  • Experienced in the development of test plans, testing, and validation
  • Problem solving and analysis skills
  • Good communications skills, verbal and written
  • Ability to exercise independent and creative thinking
  • Ability to plan, estimate, and manage tasks of selves and others
  • Ability to act as Team Leader or Project Manager for projects of moderate size/scope/complexity
  • Microsoft Office Suite

Tasks Performed:

  • 20% Analyzes system issues to determine business impact, corrective action, and/or contingency actions or to determine more effective/efficient methods.
  • 20% Identifies and defines business requirements by consulting with users; develops systems requirements and workflow impacts in response to user requests for new automation, system modifications, system upgrades, or regulatory requirements.
  • 15% Undertakes or supervises development of programs, queries, or extracts; system configuration; integration development.  Confirm all development and configuration efforts adhere to change management standards.
  • 10% Develops plans for testing.  Performs testing and validation. Provides guidance to users in developing and/or conducting user acceptance testing.
  • 10% Manages projects of small to moderate size/scope/complexity; Assigns and manages tasks of team leaders/members; prepares project documentation including requirements, project plans, status updates.
  • 10% As team leader or project manager, participates in evaluation of new software solutions. Prepares RFPs, Feasibility analyses, and other phase end documentation. Evaluates technical and operational feasibility of alternatives thru-out project development.
  • 5% Trains business trainers in new functions or processes.
  • 5% Provides guidance to less experienced staff, as required.
  • 5% Other duties as required.

Physical Requirements:

  • Communicate effectively with internal and/or external customers
  • Stationary 75% of time or greater
  • Move Objects to Maximum 10 lbs

Benefits for Full-Time Employees: 

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

  • Parental Leave: Six weeks of paid leave at 100% of your salary. 

  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

  • Dental and Vision Coverage: Ensuring your overall health and well-being. 

  • Flexible Spending Accounts: For healthcare and dependent care expenses. 

  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.

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Company

NBT Bank

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