Medical Assistant (MA)

Open until filled

This is a union position

1.0 FTE

JOB SUMMARY

Provides patient care in the office setting.  Provides care that meets the psychosocial, physical and general aspects of care; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or provider.  Maintains regulatory requirements, nursing and office policies, procedures and standards.  Communicates with providers and team members about patient's clinical condition, including results of diagnostic studies and symptomatology.

 

ESSENTIAL DUTIES AND RESPONSIBILITES

• Provides direct patient care under the supervision of an RN/LPN/LVN and/or provider, evaluates outcomes, consults with other health team members as required under the MA scope of practice.
• Ability to assist nursing and medical staff with routine examinations and patient treatments. This includes neonate, pediatric, adolescent and geriatric patients and the general patient population.
• Notifies appropriate licensed staff when patient complains of pain.
• Performs patient care responsibilities considering needs specific to the standard of care for patient's age.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Supports and maintains a culture of safety and quality.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patients served.
• Medical and surgical asepsis is carried out during treatments and special procedures.
• Follows the seven (7) medication rights and reduces the potential for medication errors.
• Ability to position and prep patients for office procedures.
• Communicates appropriately and clearly to co-workers, providers and Office Manager.
• Demonstrates the ability to assist providers with procedures and perform services requiring technical and manual skills under the direction of an RN/LPN/LVN and/or provider.
• Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and family.
• Interacts professionally with patient and family and involves patient and family in patient education.
• Maintains infection prevention and control standards for exam/procedure rooms; cleans, disinfects, changes linen, etc.
• Answers telephone calls in a professional manner, directs calls appropriately; refers patient problems to office provider; schedules patient appointments.
• Maintains office instruments; knowledgeable of sterilization techniques and biological indicators for sterilization.
• Meets current documentation standards and policies.
• Maintains established office policies and procedures, objectives, performance improvement program, safety, environmental and infection prevention and control standards.
• Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office standards.
• Perform related duties as assigned by management within medical assistant’s scope of practice.

PROFESSIONAL REQUIREMENTS

• Actively checks and responds to emails throughout the day.
• Completes all mandatory education within given timeframe.
• Maintains regulatory requirements.
• Reports to work on time and as scheduled.
• Wears identification while on duty; uses computerized punch time system correctly.
• Represents the organization in a positive and professional manner in the community.
• Attends annual review and department in-services as scheduled.
• Attends at least 75% of staff meetin