Haymakers Assistant Store Manager

SUMMARY

The Haymakers Assistant Store Director (C-Store) is responsible for assisting the Store Director in establishing and maintaining Maximum Customer Care, assisting in overseeing and is accountable for the operation of a store enduring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• To treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledge every customer, maintaining outstanding standards, solid product knowledge and all other components of Genuine Customer Care.
• Assists in controlling shrink, expenses and payroll.
• Assists in ensuring appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
• Aware of competition activities and report results; shares information with supervisor and makes appropriate price recommendations.
• Assists with reviewing department/store trends. Recommends and initiates changes for maximizing goals and objectives.
• Assists in ensuring compliance with all laws, policies and procedures. Acts as NFI's representative both within the store and within the community.
• Assists with training and developing of store team in all aspects of the business; direct and monitor training and development for all store personnel.
• Processes information and merchandises through computer system and POS register system.
• Communicates with Associates and guests
• Ensures all Loss Prevention Policies and procedures are trained and followed by all Associates.
• Ensures all safety policies and procedures are trained and followed by all Associates.
• Other responsibilities as assigned by supervisor.

KEY ATTRIBUTES

• Strong leadership
• Perishable/foodservice experience
• Attention to Detail/Organized
• Passion for selling/merchandising
• Must be Customer Service "A" Player
• People/Communication skills
• Self-motivated/strong work ethic
• Integrity 

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Computer
• Uniform per store policy 

CERTIFICATES, LICENSES, REGISTRATIONS

• Some locations may require Food Handler’s Certification as required by State Law provided at store level
• Basset certificate (stores with gaming)
• Fuel Certification as required by State Law 

SUPERVISORY RESPONSIBILITIES

• Manages all Associates in this store. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training Associates; planning, assigning, and directing work; appraising performance;
• Rewarding and disciplining Associates; addressing complaints and resolving problems. 

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• Or one to three months related experience and/or training;
• Or equivalent combination of education and experience. 

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, associates, customers, and the general public. 

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages and sales per associate hour) 

PHYSICAL DEMANDS 

       Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 15 pounds

       Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting
• Climb
• Balance
• Lift and/or move up to 25 pounds         

       Occasionally (Less than 1/3 of the time)

Sit

• Crawl
• Smell
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception