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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

JOB SUMMARY

Responsible for providing accounting support for Default Operations by completing routine to moderate complex default accounting functions within a team environment by reducing risk and losses to the Bank. Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. May assist in training of newly hired teammates. Self-motivated and works with little to no oversight prior to moving to next level. Ability to multitask in a fast paced production environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1. Process daily work flow queues to ensure all assigned tasks are completed within established timelines and service level agreements

2.  Meet/exceed established individual and departmental production and quality metrics in accordance with established policies and procedures.

3. Responsible for reviewing Third Party remittance and invoice files for completeness and accuracy prior to system processing  and act as backup to internal teammates

4. Review all real estate tax and foreclosure sales & summons notices accurately and timely to protect the interest in properly securing loan accounts and minimize financial losses. Maximizing recovery dollars on accounts by monitoring sales for surplus funds activity and responding to notices within a timely manner.

5. Review to determine collectability of Surplus Funds resulting from Tax and Foreclosure sales that may have occurred.  Sometimes this would entail assisting in-house Legal or outside Agencies in obtaining documentation necessary to pursue.  

6. Create and send letters and valuations to clients in accordance with Regulation B within 5 business days.  Includes but not limited to process tracking, system updates and imaging processes

7. Process financial transactions and perform account maintenance on various core systems.  This includes but not limited to payment processing, charge off and judgment processing.

8. Prepare all necessary General Ledger (GL) entries for proper accounting treatment and reconciliation.

9. Responsible for distributing, processing, and imaging of incoming documents / mail.   

10. Act as backup to internal teammates.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma or equivalent education and related training.

2. 1+ years of financial services or equivalent of customer related experience related to foreclosures and recovery accounting.

3. Strong Data entry skills

4. Proficient in basic computer applications, such as Windows Operating System and Microsoft Office software products.

5. Effective verbal and written communication skills

Preferred Qualifications:

1. Experienced knowledge of the various phases of Consumer Default process 

2. Experience in foreclosure processing and financial service industry

3. Associates or bachelor's degree preferred

4. 2+ years of financial services or equivalent of customer related experience

General Description of Available Benefits for Eligible Employees of Truist Financial