Social Media Community Manager (6 Month, Fixed Term)

At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day.

We're hiring a Social Media Community Manager to lead day-to-day community engagement across key social channels including Instagram, TikTok, LinkedIn, and Reddit. This individual will help shape how we engage with our audiences in real-time conversations and foster positive, thoughtful interactions that reflect our brand values.

This role will work cross-functionally with the Marketing and Customer Experience teams to ensure consistency in voice and communication across all social touchpoints. A key focus will be to bring a human voice to the brand, surface trends, and introduce light-hearted and intentional engagement that adds value to our growing community.

What you will do:

• Community Engagement: Actively monitor and engage with audiences across social media platforms, including but not limited to Instagram, TikTok, LinkedIn, and Reddit, with a focus on fostering meaningful interactions and building brand loyalty. Proactively identify and participate in relevant conversations to increase brand presence and demonstrate Oura’s value in the wellness and health space.
• Social Listening: Utilize social listening tools (primarily Sprinklr) to surface trends, identify engagement opportunities, and provide actionable insights.
• Platform Expertise: Bring a deep understanding of the nuances of engagement, leveraging platform-specific strategies to drive brand awareness and community growth.
• Cross-Functional Collaboration: Work closely with our Customer Experience team to maintain a unified and consistent process and brand voice.
• Influencer Relations: Assist in aligning influencers with the brand by evaluating potential partners, providing thoughtful recommendations, and maintaining strong relationships through engagement and outreach.
• Collaborate with Customer Experience: Work closely with our Customer Experience team to maintain a unified and consistent process and brand voice.
• Light Reporting & Administrative Support: Prepare light reporting on community engagement metrics and assist with occasional social media administrative tasks.
• Occasional Long-Form Writing: Assist with crafting thoughtful, long-form content for platforms such as LinkedIn and Reddit.

Requirements

We would love to have you on our team if you have:

• A minimum of 5 years of community management experience for a top-tier brand or agency.
• Exceptional writing skills with a knack for adapting to different social media tones and engagement styles.
• Proven experience in community management and social listening, ideally using Sprinklr.
• Platform-specific knowledge, particularly on Reddit and LinkedIn.
• A passion for wellness, fitness, and healthcare, and ideally a background in science writing or a similar field.
• The ability to balance quick responses with thoughtful, brand-aligned messaging.
• Strong understanding of influencer relationship management with emphasis on consistent engagement.
• Analytics and data-driven approach to interpret engagement and identify trends.
• A growth mindset and comfort working in a fast-paced environment with positivity, solution-oriented thinking, and flexibility.

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary 
• Health, dental, vision insurance, and mental health resources
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $112,000-$140,000
• Region 2: $100,000-$125,000 
• Region 3: $94,000-$117,000 

A recruiter can determine your