Senior Medical Information Specialist

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

(Requires to cover east/central time zone (8 am EST – 5 pm ET / 5 am – 2 pm PST)

The Senior Medical Information Specialist is an individual contributor role responsible for providing expert, accurate, and timely scientific and medical information to internal and external stakeholders. This position involves responding to product-related inquiries, managing medical information resources, supporting regulatory and compliance initiatives, and contributing to the development of educational materials. The ideal candidate will have a strong foundation in clinical/medical science and a thorough understanding of pharmaceutical products, therapeutic areas, and industry regulations.

Key Responsibilities

• Provide high-quality, scientifically accurate, and evidence-based responses to medical inquiries from healthcare professionals, patients, and other stakeholders.
• Manage and respond to incoming inquiries regarding drug products, clinical data, and therapeutic areas.
• Address both routine and complex medical information requests via phone, email, or other channels, ensuring timely resolution and documentation.
• Interpret and communicate clinical study results, product labeling, and treatment guidelines to stakeholders.
• Ensure that all inquiries and responses are documented and tracked in the company’s medical information systems.
• Maintain and update standard response documents (SRDs), FAQs, and other resources to ensure accuracy and consistency.
• Contribute to the creation and review of medical information materials such as educational brochures, presentations, and FAQs.
• Collaborate with Medical Affairs, Regulatory Affairs, Clinical Development, Pharmacovigilance, and Marketing teams to provide accurate medical content and support for product-related queries.
• Work closely with clinical development teams to review and interpret clinical trial data and ensure alignment with medical strategy.
• Provide scientific and medical support for key therapeutic area initiatives and product launches.
• Continuously update personal knowledge of industry trends, new clinical data, regulatory requirements, and therapeutic area developments.
• Monitor and analyze competitor products, therapies, and research to support medical information needs.
• Develop and maintain a comprehensive understanding of company products, disease states, and treatment options.
• Ensure all medical information responses are compliant with regulatory standards and company policies.
• Stay informed of evolving regulatory guidelines related to medical communications and product information.
• Collaborate with regulatory affairs and legal departments to ensure all communications are aligned with labeling, claims, and promotional materials.
• Provide training and support to other departments (e.g., sales, marketing) on medical information and product-related topics.
• Contribute to internal and external educational programs related to product knowledge, medical communications, and scientific integrity.

Qualifications

• Typically requires a university degree and typically 5 years of related experience; 3 years and a Master’s degree; or a PhD required.
• Experience in medical information, clinical research, or a related field within the pharmaceutical, biotechnology, or healthcare industry.
• Strong knowledge of pharmacology, therapeutic areas, and clinical data interpretation.
• Previous experience interacting with healthcare professionals and regulatory bodies preferred.
• Familiarity with medical information management systems and databases.
• Strong verbal and written communication skills with the ability to convey complex scientific concepts clearly.
• Critical thinking and problem-solving abilities to address complex inquiries.
• Attention to detail and ability to work independently with minimal supervision.
• Ability to manage multiple priorities and respond to inquiries in a timely manner.
• Knowledge of industry reg