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We are seeking an experienced IT Product Management Lead to lead product and service design for applied AI solutions, accelerating innovation and product development for our AI platform teams. This role combines strategic product thinking with hands-on design expertise to create intuitive, scalable AI products and frameworks that deliver exceptional user experiences. The ideal candidate will have a proven track record of designing enterprise AI products, driving rapid ideation and prototyping, and establishing design systems and frameworks that enable teams to build faster and more effectively.

Key Responsibilities
Product Strategy & Vision
 Support and help execute product vision and strategy for applied AI solutions within assigned teams or products.
Translate business objectives and user needs into compelling product roadmaps and design strategies
Apply and help refine product principles and user experience standards within the team.
Conduct market research, competitive analysis, and user research to inform product direction
Define product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction
contribute to product positioning and support go-to-market strategies.

Design & Innovation Leadership
Lead product design for assigned AI applications. including GenAI interfaces, conversational AI, and intelligent automation
Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development
Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision
Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications
Maintain and contribute to design systems, component libraries, and UI/UX patterns for AI products
Apply human-centered design principles and design thinking methodologies to solve complex problems
support innovation and contribute to experimentation., A/B testing, and iterative design approaches

Framework & System Design
Develop reusable product frameworks and design patterns that accelerate platform team productivity
Contribute to design systems, guidelines, templates, and best practices for AI product development
Contribute to product playbooks and frameworks for use cases
Apply service design frameworks for assigned AI solution delivery
Apply information architecture standards and data visualization principles within team scope
Contribute to interaction design patterns for AI/ML experiences
Develop accessibility standards and inclusive design guidelines for AI products

User Research & Insights
Conduct user research to understand needs, behaviors, and pain points for AI product users
Conduct usability testing, user interviews, and feedback sessions to validate product designs
Create user personas, journey maps, and service blueprints for AI solutions
Analyze user behavior data and product analytics to drive design improvements
Synthesize research findings into actionable insights and design recommendations
Maintain feedback loops between users, product teams, and platform teams

 

Use your skills to make an impact
 

Required Qualifications
Experience
o 7+ years in product design, service design, UX/UI design, or product management roles
o Demonstrated experience designing AI/ML products and platforms in enterprise environments
o Proven track record of creating successful digital products from concept to launch
o Hands-on experience building design systems, frameworks, and reusable components
o Strong background in both consumer-facing and enterprise B2B product design
o Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools
o Experience leading design for data-driven applications and analytics platforms

Design & Product Skills
o Proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, FigJam)
o Proficiency in user experience (UX) design, user interface (UI) design, and interaction design
o Understanding of visual design principles, typography, color theory, and layout
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