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Intern - Year Round (Business Intelligence Analyst)

Navy Federal Credit Union
United Statesfull_timeVerifiedPosted 9 Jun 2025

About the role

The DI&B Business Intel Analyst intern will utilize their systems-mindedness, data-savvy and eagerness to drive operational excellence to amplify our impact through evaluating our operational effectiveness and using a data-informed approach to increase efficiency and reporting capabilities.

This position will: 

  • Provide actionable business intelligence in consultation with management and the business unit for use in daily and strategic decision making. 
  • Apply industry best practices and standards to create optimum solutions that improve business performance. 
  • Conduct analysis to provide results/recommendations to management for department and enterprise-wide strategic initiatives. 
  • Assist in leading complex/difficult tasks with considerable latitude and scope.

 

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the “Intern Proof of Enrollment” section of the application.

  • Evaluate operational efficiency and effectiveness
  • Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
  • Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
  • Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
  • Design and document dashboards, reports, and thresholds to alert business unit to monitor business status and fluctuations
  • Identify and assess business strategies and opportunities; develop appropriate analytical approaches
  • Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations.
  • Build new and/or modify dashboards, reports and business intelligence solutions to meet business and system requirements
  • Use business intelligence toolsets to gather, store, and provide access to data in assist management decision making
  • Collaborate with business unit and management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
  • Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
  • Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
  • Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
  • Compile, research and analyze trends in support of projects and initiatives
  • Ensure the implementation of new and enhanced processes
  • Identify and assess business strategies and opportunities; develop appropriate analytical approaches

Performs other duties as assigned

  • Experience in problem resolution including determining root cause, scope and scale of issues
  • Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
  • Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
  • Experience in managing cross-functional, multi-dimensional projects which have business risk and impact
  • Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
  • Desired - Significant knowledge of project lifecycles and management methodologies
  • Advanced skill analyzing statistics and reports to determine business performance and trends
  • Advanced skill identifying and analyzing business requirements and recommending solutions
  • Advanced skill resolving conflicting requests and meeting changing requirements
  • Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Advanced skill maintaining accuracy with attention to detail and meeting deadlines
  • Advanced research, analytical, and problem solving skills
  • Advanced verbal and written communication skills
  • Advanced database and presentation software skills
  • Advanced word processing and spreadsheet software skills

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation f

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Company

Navy Federal Credit Union

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