Product Service Designer, Senior

Product Service Designer, Senior

Key Role: 

Drive the service design research and implementation of the entire product management process from ideation to distribution for all product lines. Manage rollup of product line roadmap and cross product line planning activities. Set the long-term vision and product-line-level strategy. Coordinate business and product strategies as well as budgets. Develop baseline KPI and OKRs for product line tracking. Develop and design new product lines based on data from research. Coordinate cross-product line planning sessions with engineering and infrastructure teams. Ensure products and releases are launched correctly and on schedule.

  

Basic Qualifications: 

• Experience with service design research 

• Experience balancing client business requirements with the delivery team’s technical capacity 

• Experience facilitating technical, functional, and operational discussions to bridge client requirements with implementable solutions  

• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements 

• Bachelor's degree 

Additional Qualifications: 

• Experience with modeling business processes and requirements, using structured tools and techniques, including use-case scenarios, and integrating them with data and system architectural models and requirements 

• Experience with systems development life cycle 

• Experience with systems and software engineering 

• Ability to motivate teams and clients to accomplish a common client vision 

• Ability to communicate technical and non-technical information across various technical and functional stakeholders 

• Possession of excellent presentation, critical thinking, and analytics skills 

• Possession of excellent verbal and written communication skills 

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

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Compensation

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