Regional Director, Human Resources - East Region (New York, NY)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Legends IQ - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

THE ROLE   
The Regional Human Resources Director partners with senior leaders across multiple properties and provides strategic advice on a wide variety of areas to maximize organization effectiveness and performance.  The Regional HR Director provides expert recommendations, counsel, and coaching to senior leaders, managers, and employees (union and non-union) on all employee related issues such as, but not limited to: performance management, documentation, progressive discipline measures, career development, employee relations, policies and procedures, and all employment/labor laws. The person stepping into this role will proactively anticipate labor/employee relations issues and provide counsel to resolve them. The Regional Director is also responsible for building bench strength in the organization through the identification, recruitment, and development of top talent.

ESSENTIAL FUNCTIONS

• Staffing & Retention – Develop staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce. Partner with General Managers to ensure proper onboarding of managers and hourly team members. Develop succession plans for key roles and development plans for top talent.
• Organizational Development – Ensure talent is developed within the organization to meet current and future business leadership needs. Partner with business leads to identify the training and development agenda.
• Talent Management – Manage performance review process. Partner with business leads to ensure employees are aware of broader organizational, as well as individual priorities. Reinforce a constant feedback culture. Review, guide and approve management recommendations for employment terminations.
• Employee Relations – Act as an employee advocate and champion, ensuring employee impact is considered as business decisions are made.
• Business Partnership- Successfully partner with venue General Managers and other regional and venue operations leaders to solve employee and operational problems in a collaborative manner
• Labor (unions and third party management) – Establish, negotiate and maintain long-term labor relations strategies that support the business objectives, while creating an environment of trust. Ensure appropriate polices and processes are in place to meet all legal obligations, minimize organizational risk, and provide a safe and secure work environment for employees. Ensure proper preparation of information requested, or required, for compliance with all state and federal laws. Participate in grievance, arbitration, and contract negotiation proceedings.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate has a minimum of 7 years’ human resources experience, preferably in a high-volume hospitality environment (opening venue experience preferred).
• Bachelor’s Degree from a four-year College or University required, Master’s degree preferred.
• Must have the ability to travel into the business 3 days a week or based on event schedules. Must be able to travel 40% of the time across the business portfolio.  Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.
• The successful candidate will have excellent communication skills; effectively influence others, the ability to m