Business Travel Operations; Associate

The Global Business Travel Tax Operations team oversees the end-to-end operational process of income tax calculation and withholding/tax filing for domestic and international employees in the Travel Tax program, supported by a third party vendor.  We provide employees with a user-friendly travel tracking tool that translates their obligations for US and regional country taxation requirements, across a number of global travel lanes.  Taxes are withheld in payroll or through payments made during the tax return process.  Data movement, analysis and validation is at the heart of our operation. 

As a Business Travel Senior Analyst, you will manage, track and validate processes in support of Global Business Traveler Tax Operations. This includes activities for organization and reconciliation of data, validation and integrity of data, and pulling supporting reports from various tools, that support the Business Travel Tax Program data analysis. You will need to work effectively with global HR teams and key vendors to support the Global Business Travel data process for JPMC and to create, verify and validate all Global Business Travel transactions are in compliance with global and domestic guidelines.  The ideal candidate should strike a balance between technical skill and business analytics.

Job responsibilities 

• Manage and execute data movement and validation, in partnership with a 3rd party vendor, and using HR systems and internal User Tools
• Reconcile and analyze data sets including payroll, compensation, tax and demographic in support of data integrity
• Trouble-shoot data quality or movement issues with vendor and internal partners through to resolution
• Act as User Tool steward, updating, testing, and improving our User Tools
• Review and validate 3rd party statements and communications to Program participants 
• Monitor Business Travel Program population and make updates in support of validation.
• Act as backup for peers
• On occasional basis, executive minor regression testing on weekends (2-3x/year

Required qualifications, capabilities, and skills

• 3+ years of experience as a business analyst, payroll analyst or senior analyst (ability to perform analysis and reconciliation of data)
• Advanced MS Access and/or MS Excel knowledge (advanced queries, formulas, pivot tables, macros, VBA)
• Strong oral and written communication skills are required in order to summarize and clearly articulate the key insights from each report and provide recommendations to senior management including presentation using PowerPoint.
• Strong organizational skills and attention to detail
• Strong business partnering and acumen
• Ability to multitask and meet multiple deadlines in a fast-paced environment with changing and competing initiatives

Preferred qualifications, capabilities, and skills

• Oracle HCM Person Management/Payroll/OTBI experience
• Alteryx Designer knowledge
• SQL scripting
• Business Objects
• US Federal/State Tax knowledge (resident and non-resident)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran st