Senior Product Manager - AI & Analytics

TigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform – uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor’s offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We’re a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.

We are seeking an exceptional Senior Product Manager to lead our AI and Analytics product initiatives. This strategic role will drive the development of next-generation capabilities that leverage artificial intelligence and advanced analytics to deliver measurable value for our healthcare customers. 

As a Senior Product Manager, you will define and execute product strategy for AI-powered solutions, working at the intersection of healthcare workflows, data analytics, and emerging AI technologies. You'll be responsible for identifying high-value opportunities, validating concepts with customers, and delivering products that demonstrate clear ROI and competitive differentiation. 

What You’ll Be Doing: 

Product Strategy & Development 

• Define and execute product strategy for AI and analytics capabilities within the TigerConnect platform 

• Develop comprehensive product requirements, user stories, and acceptance criteria for AI-powered features 

• Create and maintain a product roadmap that balance innovation with customer needs and business objectives 

• Design analytics frameworks that enable customers to measure outcomes and demonstrate ROI 

• Partner with engineering to evaluate AI/ML technologies, architectures, and implementation approaches 

AI & Analytics Innovation 

• Identify and prioritize opportunities to apply AI and machine learning to healthcare workflow challenges 

• Research emerging AI technologies and assess their applicability to healthcare use cases 

• Design intelligent automation solutions that improve efficiency and reduce manual effort 

• Develop data-driven insights capabilities that enable better decision-making for healthcare organizations 

• Establish governance frameworks and best practices for responsible AI deployment in healthcare settings 

• Lead development of agentic AI capabilities including autonomous workflow automation, intelligent assistants, and multi-step decision-making systems that can independently complete complex healthcare tasks 

Business Planning & Analysis 

• Develop rigorous business cases including financial analysis, market sizing, and competitive assessment 

• Create ROI models and value propositions that resonate with healthcare executives and procurement teams 

• Define success metrics and KPIs for AI a