Manager, Manufacturing Operations Solutions, PLM

Role Summary

The Digital Manufacturing Team is responsible for the delivery of Pfizer’s Core Digital Manufacturing Operations Management (MoM) capabilities at every level of the Pfizer Global Supply (PGS) Plant Network (ISA 95 Levels 0-4). These solutions are critical to Manufacturing & Lab Execution, Manufacturing Process Intelligence and Production Optimization that aim to improve product quality, increase asset utilization/uptime, automate manual workflows, and streamline plant floor operations. The Digital Manufacturing vision is to “Simplify processes and experiences to drive PGS outcomes.”

The Manufacturing Operations Solutions team supports all of Pfizer’s Core Manufacturing & Shop Floor Solutions, while enabling a secure, seamless flow of contextualized data from the device & control levels, all the way to the top of the Enterprise. The Manager, Manufacturing Operations Solutions - PLM colleague will spearhead development of solutions that drive operational discipline with a focus on increasing process robustness, yield improvements & product quality, while increasing asset utilization and manufacturing attainment. An ideal candidate will have a technical background with strong business process understanding across Manufacturing. The Solution Owner will be responsible for managing the Solution strategy for PGS Manufacturing sites. This includes the solution plan of record, financial management, business governance facilitation, user forum management, business process harmonization, and audit readiness that support the PGS manufacturing sites and quality operations.

This includes managing the relationship with the business to evaluate future functional enhancements and perform gap analysis as needed to meet evolving customer requirements. Guidance and enhancement governance is also required for legacy solutions that support the business client.

Role Responsibilities

The Manager, Manufacturing Operations Solutions - PLM colleague’s responsibilities include but are not limited to:

Program Management

• Program Strategy & Roadmap

• Solution Requirements Definition

• Backlog Management

• Program Increment Planning Facilitation

• Agile Team Management

• Planning & Portfolio Management

• Funding Requests, Business Case, and CPA support

• Coordination with deployment team for deployments within region

System Management

• Periodic System Review (Users & Application)

• Audit Support · Release Management

• System SOPs (e.g. Ops & Maintenance)

Business Relationship Management

• New Projects

• Facilitate User Forums (Authors & Users)

• Business Process Evaluation / Define Requirements

• Develop Common Business Process

• Site Fit/Gap Analysis for Requirements Analysis

Compliance

• Ensure compliance thorough an understanding of system cGMP requirements and a detailed knowledge of BT system design and the maintenance lifecycle in cGMP environments.

• Ensure the validation of deployed solutions adhere to GMP Regulatory Compliance (GRC) Processes for the solution lifecycle management

• Change Management (PGS BT SOP-00022)

Basic Qualifications

• 4+ years of experience with bachelor’s degree, 2+ years of experience with master’s degree, or 10+ years of experience without a degree.

• Experience in solution and application lifecycle from value analysis, business case development, and solution deployment through to value realization and system retirement is a significant advantage.

• Experience with Agile Software Delivery.

• Ability to work across multiple concurrent activities and successfully adapt to changing priorities as required.

Preferred Qualifications

• 1 years’ experience in a Global Solution environment, involving deployment of complex, integrated enterprise systems, preferably for manufacturing.

• 2 years of experience in multiple Digital areas with 1 years of relevant domain experience in manufacturing and/or quality operations.

• Fam