Business Support

The Vice President (VP) leading ZeniMax / Bethesda Studios and Microsoft Casual Games is looking for an organized, collaborative, detail-oriented Business Support to support them in leading a global team.

This individual will thrive in a dynamic production environment, takes initiative, has a curiosity to learn, and can embrace a challenge with a positive attitude. As an Executive Business Administrator, you will work in close partnership with the Chief of Staff and the Microsoft Gaming Content and Studios Business Administrative Support team to provide seamless support to the whole organization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond..

Responsibilities

• Calendar Management

Provides strategic calendar management and time planning support for manager(s) (e.g., Senior Corporate Vice President [CVP], Executive Vice President [EVP]). Manages and owns calendar, meeting preparation, and logistics based on knowledge of manager and business needs. Uses executive and independent judgment with full knowledge of business context to identify and coordinate delegates, execute decisions around prioritization and maintain constant communication with manager and central staff. Leads and owns decision making processes in close partnership with peers and stakeholders (e.g., Chiefs of Staff, Business Managers, Human Resources) and external leaders/business support. Exercises a sense of priority and awareness for high impact meetings, and urgent business needs, and ensures follow-up. Proactively engages with leader and key stakeholders/business partners (e.g., Communications Team, Chiefs of Staff, Business Managers, Human Resources) to make decisions and cascade information as needed. 

• Cross-Functional Collaboration and Communication

Proactively drives communication and liaises between executives, central teams, and other business partners to share information and best practices that drive efficiency. Uses executive and independent judgment, discretion, business insights, and perspectives to direct and prepare staff to distribute information to their teams and/or supported leader. Communicates with external partners/audiences and third parties. Represents and acts as extension of manager's/team's brand and Microsoft's core values.

• Discipline Growth and Development

Provides leadership and actively seeks out and participates in the Business Support community. Mentors Business Support professionals. Onboards and trains new Business Support staff. Engages in career development and trainings. Identifies, aligns, and promotes growth opportunities for self and team. Shares best practices and insights. Driving the recruiting process for Business Support roles. Supports team building, networking opportunities, and works to uphold morale.

• Event Coordination and Logistics

Provides strategic oversight into event vision and outcomes, while maintaining fiscal responsibility. Manages overall events, including promotion and goals, communication strategies and allocating resources to ensure best outcome. Develops workback schedule, promotion, and necessary checkpoints. Provides high-level guidance to address complex issues with meeting/event preparation and ensures problems are mitigated.  Ensures remote teams are aware of events for consistency of experience regionally. Advises on post-event close out (e.g., tracking event results/attendance, distributing post-meeting materials), and provides direction to team members.

• Leadership

Leads by example by demonstrating presence, encouraging others to raise their own standards of achievement , and setting a foundation for success.  Assesses and adapts to changing situations and maintains professional composure. Proactively seeks feedback on performance, invests in training leadership opportunities, and maintains self-awareness.

• Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)

Owns expense management for the executive office. Educates administrative team on Microsoft policy to ensure compliancy across team/division/organization and escalates issues as needed. Manages, influences, and communicates processes, policies, and procedures, leveraging understanding of the parts of the business and their inter-connection within Microsoft as a whole. Functions as interim approver for executive office. Partners with finance at a high level on all aspects of budgets, headcount and policies, including assisting with