Maintenance Technician II (Northampton)

Department:  Property & Asset Management     Work Arrangement:  Onsite, with on-call duties outside of working hours                         

Maintenance Technician II (Northampton)

Are you interested in work that makes a difference in the lives of others? At Way Finders, we light pathways and open doors to homes and communities where people thrive.

Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!  

Way Finders is a mission-oriented nonprofit organization that offers a fast-paced, professional work environment focused on achievement. We employ individuals with a strong commitment to excellence, a collaborative nature, and the desire to make a difference. Way Finders currently has an exciting opportunity for a Maintenance Technician (level II). Our Maintenance Technicians contribute to our mission by performing exceptional building and grounds maintenance and repair duties for their assigned properties.

Benefits include:  20 days accrued paid time-off during year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!

Wage starts between $21.50 and $24.75 per hour depending on equivalent qualifications. Interested applicants must submit a resume; applications will be accepted until the position is filled.  CORI/MVR.

The candidate will work fully onsite and must be available for on-call duties in the surrounding area on a rotating schedule and as needed (pay differential applicable).

Responsibilities include:

• Ensure rental properties are kept in neat and orderly condition by cleaning common areas, basements, exterior grounds, laundry rooms, and trash collection areas
• Perform routine painting and minor repairs including minor plumbing, screen replacement, smoke and carbon monoxide detector installation and maintenance, and other repairs
• Work in collaboration with Maintenance Technician III’s on advanced repairs including plumbing, electrical wiring, carpentry, HVAC maintenance, mold and lead paint remediation, appliance maintenance, sheetrocking, and other improvements
• Respond to tenant maintenance requests in a timely and professional manner, escalating to Property Manager for determination as to the action to be taken
• Identify and communicate to supervisor other needed maintenance, repairs, and improvements to building structures and equipment
• Compete work order or repair documentation in a clear and timely manner
• Complete weekly property/building inspections
• Complete preventive maintenance and cleaning/maintenance logs
• Monitor properties’ mechanical systems on a regular schedule for proper functioning
• Show apartments/buildings to various inspectors and other officials, exterminators, and contractors as necessary
• Perform all duties in accordance with prescribed procedures, using appropriate or required personal protective equipment
• Perform on-call duties as assigned
• Travel to other locations in the organization’s portfolio as required

Requirements include:

• 2 years' equivalent experience in maintenance, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree or technical certification may be a substitute
• Demonstrated knowledge of building maintenance, cleaning processes, and performing simple mechanical repairs
• Ability to read and interpret work orders, instructions, and simple diagrams
• Ability to complete basic forms and write basic correspondence when necessary
• Experience using various hand tools, simple power tools, and measuring instruments
• Experience with Microsoft Office and other computer/phone applications, and comfort learning new technologies
• Ability to work both independently and as a member of a team
• Demonstrated attention-to-detail in work performed
• Ability to regularly work outside of business hours according to on-cal