Global Head Communication Surveillance, Vice President, Hybrid

Who we are looking for

The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from: Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that ensure corporate compliance and the highest level of ethics. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Vice President, Compliance – Global Communication Surveillance you will be responsible for:
 

Global Surveillance Leadership
• Lead multi-regional surveillance teams across North America, EMEA, and APAC
• Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones
• Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles

Surveillance Execution & Technology Enablement
• Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class communication surveillance tools
• Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications
• Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of Conduct
 

Ethics & Conduct Escalation
• Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of Conduct
• Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context
• Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions
• Maintain referral logs and ensure compliance with escalation protocols and audit requirements

What we value

These skills will help you succeed in this role

• Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication
• Capable of producing high quality and/or final work product and solutions under strict regulatory or management deadlines
• Ability to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment of a leading global financial institution

Policy Governance & Risk Management
• Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation
• Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines
 

Reporting & Analytics
• Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports
• Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes
 

Stakeholder Engagement & Governance
• Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls
• Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals
• Represent the communication surveillance function in strategic planning forums and regulatory engagements
 

Training & Development