Credit & Collections Supervisor - Somwerset, NJ - Hybrid

Company:  

US2160 Sysco Guest Supply, LLC

Sales Territory:  

None

Zip Code:

08873

Travel Percentage:  

0

Compensation Range:

$59,600.00 - $89,400.00

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

Who We Are:

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting www.guestworldwide.com

Position Summary:

The Credit & Collections Supervisor is responsible for the maintenance and administration of credit limits, payment terms and collection of delinquent accounts receivable for all assigned accounts.   The Credit & Collections Supervisor directs and coordinates the daily activities of 3-4 Credit & Collection Representatives.

Primary Responsibilities:

• Review orders on credit hold and determine within the parameters of company policy whether to remove the order from credit hold or to hold the order pending resolution of the customer’s account. 
• Investigate financial stability and determine credit worthiness of prospective customers applying for credit.  Establish, maintain and adjust credit limits and payment terms for existing accounts as per company policy and provide guidance for direct reports in the same areas.
• Address issues with problem accounts and support Manager in the implementation and measurement of initiatives and goals.
• Report delinquent customer accounts to Collections.
• Direct, coordinate and monitor the daily activities & performance of Credit & Collections team to assure compliance of standard Company policies, procedures, SOX, quality and safety.  Coach and develop team in balancing the delivery of high productivity, quality and customer service.  Maintain a positive and safe work environment.  
• Review regional reporting statistics for compliance with Sysco standards and as a vehicle for the achievement of both personal and regional CMP Goals.
• Participate in staff hiring process, performance evaluations and performance corrective actions, as necessary.  Establish performance goals, monitor progress and provide feedback as necessary. Manage employee performance through motivation, delegation, development, mentoring and resolving conflict.  Take corrective action as necessary in a timely manner and in accordance with company policy.  Provide and/or coordinate training as needed.  Consult with Human Resources Department as appropriate.

Minimum Education:

• Bachelor’s degree in Business, Finance, Accounting or a related field, or Certified Credit Executive (CCE) credentials.

Minimum Experience:

• 3-5 years equivalent work experience.  Supervisory experience preferred.

Skills & Abilities:

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.  Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.  Capable of working with internal staff from other departments in a proactive and constructive manner.
• Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure.  Collaborative management style.  Delegates responsibilities effect