Sales Operations Lead - Amazon

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends 

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world.  Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers.  In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together. 

 We are on a journey of continuous growth – now looking for our next star – a passionate Sales Operation Lead - Amazon

This role as a Sales Operations Lead (by Channel) is a pivotal role responsible for overseeing and optimizing sales operations within the Amazon sales channel.  This position ensures the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals.  The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to multi-task and collaborate effectively with cross functional teams.   

Essential Job Duties and Responsibilities: 

• Channel Specific Sales Strategy:   Develop and implement sales operations strategies tailored to the specific channel.  Collaborate with the Sales Director to ensure alignment and execution with Channel specific goals and objectives.   
• Process Optimization:  Identify and implement process improvements to enhance sales productivity and efficiency within the channel.  Ensure consistent application of best practices and standard operating procedures.  (e.g.  Retailer set up forms, New account set up forms, PRF/SMU forms, UL/Quality forms)   
• Data Analysis and Reporting:  Analyze sales performance data to identify trends, opportunities and areas for improvement.  Build sales presentations to assist with the Sales director to help tell our brand and product stories.  
• Technology and Tools Management:   Utilize the implementation and optimization of sales technology and automation tools. 
• Team Building:  Working within a business pod supported with Sales, Sales operations, customer service and Logistics.  Create an atmosphere of visionary thinking by fostering an environment where individuals can see and pursue their career.   
• Cross-Functional Collaboration:  Work closely with marketing, finance, product and other departments to ensure alignment and support for channel specific sales initiatives.  Drive effective communication and collaboration across teams to achieve common goals.   
• Partner with Amazon team on case management, including Andon Cord resolution, SIOC/SIPP, identifying breakages and cutting tickets for quick resolution. 
• Own new item setup process including QA testing, PRF/EPR creation, new content requests, compliance, CM model updates, and final detail page publication. 

What do we offer? 

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company. 

1. Medical 
2. Dental 
3. Vision 
4. Life Insurance 
5. Short term & Long-term disability 
6. Accidental death insurance 
7. Supplemental life insurance 
8. Company paid holidays 
9. Flexible Spending Accounts 

Minimum Requirements and Qualifications  

A suitable background would be a solid experience within the following qualifications and experiences: 

• Education: Bachelor’s degree in business administration, sales, marketing or equivalent experience. 
• Experience: Minimum of 2 years of sales operations or sales management with a focus on a specific sales channel or 2 years of Igloo experience within the sales operations team.  
• Proven track record of driving sales operations excellence and achieving business growth.  
• English language skills: Ability to respond professionally and effectively in both written and oral form. 
• Math skills: Ability to work with mathematical concepts in the development of forecasts, budgets, pricing, reporti