VP, Senior Community Manager

COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.  COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful. COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future. 
JOB SUMMARY: The VP, Senior Community Manager is responsible for multi-branch management and proactive business development, with equal accountability for branch and hub performance, operational and compliance excellence, people leadership, and driving both new deposit acquisition and deposit retention through community engagement, networking, and relationship-based business development, while consistently exemplifying exceptional customer service. This individual develops and manages high performing teams at multiple locations and delivers against defined business and deposit growth goals through a strong external presence and a balanced focus on branch execution and strategic revenue generation. 

DUTIES AND RESPONSIBILITIES:

Branch Leadership & Operations (50%): 

• Provide day-to-day leadership and oversight for multiple branches or hub locations, ensuring consistent execution of service standards, policies, and procedures 

• Oversee and manage branch operations including account opening, account maintenance, transaction processing, audits, and operational controls  

• Lead, coach, and develop branch staff through hiring, onboarding, training, performance management, and employee relations  

• Resolve client escalations promptly and professionally, exercising sound judgment and accountability. 

• Foster a high‑performance, positive, team‑oriented culture with clear expectations, accountability, and recognition. 

• Maintain up-to-date knowledge of operational policies and procedures and ensure timely communication and adoption of updates across branch personnel  

• Ensure full compliance with all regulatory requirements, internal controls, audits, and risk management standards  

• Maintain strong organizational discipline across locations, including scheduling, coverage, documentation, and reporting 

• Provide hands-on support to branch staff with account opening, servicing, and core branch operations when needed and represent the Bank professionally with clients and community partners  

• Perform other duties as assigned 

 

Business Development & Deposit Growth (50%): 

• Own and deliver deposit growth and business development goals across assigned branches 

• Proactively build, manage, and expand relationships with local businesses, nonprofit organizations, profess