Director, Road Freight – U.S. and Mexico

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

This role is responsible for developing and managing a Road freight capability/organization within the US and Mexico, which at its end-state offers clients the network and the customer experience expected of a leading global logistics company in the sector.  This includes putting our branch office/agency operations model in place and leading the standardization and optimization of processes across the organization to ensure efficiency, scalability and quality. This role oversees and drives the company's Road freight business's strategic direction, operations, and growth within the country. This position requires a seasoned executive with extensive experience in the logistics and Road industry, who can lead teams, develop business strategies, and achieve ambitious goals.

KEY ACCOUNTABILITIES

STRATEGIC LEADERSHIP

• Develop and execute the Road freight division's strategic vision and long-term goals
• Identify market trends, opportunities, and threats to inform business strategies
• Drive innovation and continuous improvement initiatives to enhance service quality and efficiency
• Lead the development and creation of the Road freight network and the corresponding branch offices
• Work with agency teams to create pricing and profit share models for the various modes of transportation
• Work with regional and country logistics VPs, and operations for the implementation of the solutions

OPERATIONAL EXCELLENCE

• Oversee day-to-day operations of the Road freight division, ensuring adherence to safety, compliance, and quality standards
• Optimize processes to improve cargo handling, routing, and delivery times
• Manage budgets, cost control, and resource allocation effectively
• Obtain all licenses and certifications to ensure compliant with rules and regulations (e.g. dangerous good, hazardous materials)

BUSINESS DEVELOPMENT

• Identify and pursue growth opportunities within the Road freight industry
• Expand the customer base and strengthen client relationships to drive revenue growth
• Participate in customer meetings when specific technical capabilities are required
• Build and manage strong collaborative relationships with all stakeholders connecting our business units with Road capability know-how and alignment of trade-lane strategy
• Establish and maintain strategic partnerships with Road lines, suppliers, and key stakeholders
• Collaborate with tender and solution teams to offer competitive offerings to actual/potential customers
• Maintain a customer-centric approach, striving for exceptional service and satisfaction
• Address customer inquiries, concerns, and feedback promptly and effectively

PROCUREMENT STRATEGY

• Develop and execute a comprehensive global procurement strategy for Road freight services in the country in alignment with global and regional procurement strategy
• Identify and establish relationships with strategic suppliers and negotiate favorable terms and agreements on a country level
• Monitor market trends and fluctuations in pricing to make informed procurement decisions

PRICING STRATEGY

• Analyze market conditions, competition, and cost structures to develop effective internal pricing strategies
• Collaborate with sales and operations teams to ensure pricing aligns with customer needs and company objectives
• Optimize pricing models to maximize revenue and profitability

CONTRACT MANAGEMENT

• Oversee the negotiation, creation, and management of contracts with carriers and suppliers on country level in alignment with corporate
• Ensure contractual terms and conditions compliance, including service level agreements and pricing structures
• Review and amend contracts as necessary to adapt to changing business needs

TEAM LEADERSHIP

• Build and lead a high-performing team of managers and professionals
• Provide guid