Site Reliability Engineer

 

 

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

 

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

 

Perficient currently has a career opportunity for a Site Reliability Engineer in a national business unit Remote

 

Job Overview

 

As a Site Reliability Engineer, you will be a member of a team participating in all aspects of the software development lifecycle. Your specific experience and expertise is focused on operationalizng best practices, automating toil, documentation, mentoring, and refactoring existing delivery solutions.

Based on your specific skills and seniority this may also include technical design & implementation, continuous improvement of production operations, and creating observability layers to manage the complexity. You will be an active contributor in a diverse team environment with account representatives, fellow architects, engineers, and application developers who are all at different stages of their career and skill levels.

 

• Customer facing roles in delivery engagements
• Help run the systems and provide production support. 
• Good understanding of Monitoring, Altering, Dashboarding and logging matrix.
• Knowledge of Dynatrace and Splunk would be a huge plus. 
• Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions.
• Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs.
• Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change

 

Required Skills and Experience

• Excellent problem-solving skills.
• Be independent and self-driven.
• Desire to learn
• Help run the systems and provide production support. 
• Good understanding of Monitoring, Altering, Dashboarding and logging matrix.
• Knowledge of Dynatrace and Splunk would be a huge plus.
• Ability to communicate effectively in English via multiple channels (verbal, written, etc.) with technical and non-technical staff

Following would be a huge plus:

• Infrastructure as Code experience with Terraform and AWS/Azure/GCP
• Container runtime experience with Kubernetes
• Logging, Monitoring, and Alerting experience
• Experience running workloads in public cloud
• Experience with CI/CD tooling and building delivery processes
• Experienced with delivery automation using serverless build pipelines like GitHub Actions, CircleCI, Argo
• Experience with software delivery and GitOps models.
• Experience with agile project management methodologies (i.e. Scrum, SAFe, KanBan)
• Scripting experience with languages like Python, Go, C#, Bash, PowerShell, Ruby, Groovy

Preferred Skills and Education

• Certifications in AWS, Kubernestes, Terraform, Azure, and GCP
• Experience working in a professional services company, consulting firm, or agency
• Demonstrated success in performing work and managing complex and/or large consulting projects.
• Software development skills in Python, Go, C#
• Knowledge and experience in leading software development efforts using agile methodologies as well as DevOps processes/tools is required
• Strong experience with Cloud PaaS and/or certifications in similar Cloud/PaaS platforms are desired
• Track record of delivering solutions within defined timeframes
• Experience working with a distributed team
• Desire to lead and mentor team

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions ar