Human Resources Assistant- Human Resources
Baptist HealthAbout the role
40 Hours per week
Day shift
Job Summary: Provides general recruitment and employment support to the organization. Duties include: pre-screening of
applicants, pre-employment testing, pre-employment background checks; coordination of job offer, health
assessment/drug screen and orientation of new employees; job posting and internal transfer process; support
functions related to the recruitment process and scanning. Will cover front desk, greet and assist customers as
needed. Performs secretarial duties for management staff as needed.
1. Demonstrates basic computer knowledge of systems and applications.
2. Possesses working knowledge of Human Resources policies and procedures and demonstrates the ability to answer basic employee questions.
3. Ensures appropriate release of employee information to internal and external sources.
4. Demonstrates the ability to obtain and compile employee data from the appropriate departmental source.
5. Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards, and national patient safety goals.
6. Ensures positive customer relations interactions
- Manages difficult or emotional customer situations
- Responds promptly to customer needs
- Solicits customer feedback to improve service
- Responds to requests for service and assistance
- Meets commitments
7. Performs secretarial/receptionist duties for Human Resources department
- Greets employees, job applicants, and guests
- Answers phones and takes detailed messages
- Scans documents into Docuware.
- Provides secretarial assistance to Management Staff in Human Resources as needed.
- Assists employees with special requests
- Assists employees with transfer opportunities
- Assists applicants with application process
- Assists with employee transfer process
- Conducts reference checks on job applicants
- Schedules applicants for interviews
- Assists with new employee paperwork for processing
- Assists in processing employee badges
- Explains and answers questions about Baptist Health Deaconess employment policies and procedures
- Completes verifications of employment for employees as requested.
Minimum Education, Experience, Training, and Licensures Required:
High School Diploma or GED with typing and communication skills required. AS degree preferred. One to two years secretarial experience in a position that required direct public contact required. Human Resources experience preferred.
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