Application Systems Analyst

Job DetailsJob Location: Framingham, MA 01701Position Type: Full TimeSalary Range: $75,250.00 - $122,344.00 SalaryJob Shift: DayPosition Description

Title:                           Application Systems Analyst

Department:              Information Technology

Reports to:                 VP, Director of Information Technology

Supervises:                 None

Classification:            Exempt

Date Prepared:          March 02, 2026

Summary/Objective

The Application Systems Analyst is responsible for the support, configuration, analysis, and optimization of banking applications with a primary focus on loan and credit-related systems. This role partners closely with Lending, Credit, Operations, Risk, Compliance, and IT teams to ensure lending systems effectively support business processes, regulatory requirements, and strategic initiatives.

The ideal candidate brings strong technical aptitude, hands-on lending domain knowledge, and the ability to translate business requirements into effective system solutions within a regulated financial services environment.

Experience & Education Requirements:


Bachelor’s degree in computer science or successful completion of relevant courses, or equivalent experience
3+ years of application systems analyst experience in a banking or financial services environment
Direct experience supporting bank lending systems
Strong understanding of lending operations, loan lifecycle, credit policies, and regulatory requirements
Experience gathering requirements and working with cross-functional business users
Ability to analyze data, workflows, and system integrations
Strong troubleshooting, analytical, and problem-solving skills
Excellent communication skills with both technical and non-technical stakeholders


Essential Job Functions:


Serve as the primary application analyst for loan origination, servicing, underwriting, and credit platform
Gather, analyze, document, and translate business requirements into functional specifications and system configurations
Configure and maintain lending application workflows, rules engines, credit policies, products, and pricing structures
Act as a liaison between business stakeholders, vendors, and IT And Project teams to deliver enhancements and resolve issues
Provide production support, issue resolution for lending applications including upgrades, patches, integrations, and product implementations
Ensure compliance with internal controls, audit requirements, and data security standards
Participate in testing activities, including UAT planning, execution, and defect resolution
Support system integrations with core banking, document management, credit bureaus, and reporting platforms
Create and maintain system documentation, procedures, and user guides
Assist with vendor management, including issue escalation, roadmap discussions, and release reviews

QualificationsRequired knowledge, skills & abilities:

Experience with specific lending platforms (Jack Henry-LoanVantage, Encompass, MeridianLink, or similar)
Knowledge of core banking integrations and financial data flows (preferably COCC Insight)
Familiarity with banking regulations (e.g., FFIEC, Fair Lending, UDAAP, SOX)
SQL or reporting tool experience for data analysis and reconciliation
Experience working in Agile or hybrid delivery environments
Exposure to workflow automation or low-code/no-code configuration tools

Physical Demands and Work Environment:

Must be able to travel to other worksites
Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore required.