(USA) Director, Software Engineering

Position Summary...

What you'll do...

The leader in this role owns key Point of Sale (POS) and infrastructure services that enable Walmart’s in-store retail business. These services include event detection systems to identify when POS systems need help from associates or support services, data pipelines to aggregate in-store data in cloud and produce business insights, deployment systems to launch software into thousands of Walmart stores worldwide, and one of the core point of sale systems itself.

This leader will manage software in a variety of product lifecycle stages, from freshly launched within the past year to battle hardened with 20+ years of legacy. This leader will be responsible for driving the technical vision for these products and own the strategy for platform level services to ensure the success of the world’s largest and best retail operation.

What you'll do:

Executes engineering projects by developing resource planning for business roadmap in advance; removing barriers to success; ensuring others have the information, training, resources, and implementation time needed to succeed; developing and upgrading work assignments and processes to accomplish goals across functions, organizations, and geographies; reviewing project progress against timeline; and developing and communicating logical, convincing justifications, including lessons learned, to build commitment and support.

Reduces customer impact (for example, sales loss) due to applications systems issues by ensuring high quality using quality standards; measuring sales loss and performing root cause analysis; publishing results; and developing future prevention plan. Develops and executes technical software development strategy for ecommerce applications and systems using current business roadmap by analyzing competitive trends and patterns; analyzing the technology landscape; evaluating short and long term implications; and communicating strategies and change initiatives clearly.

Drives continuous process improvement and innovation by identifying inefficiencies in current processes; improving agility of the team; and adopting industry trends for innovation. Ensures product quality by developing and executing quality assurance plan; using data and experience to determine customer needs; directing continuous improvement and eliminating non-value-added work; measuring milestones for quality; and developing mitigation plans to ensure quality.

Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.

Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeh