Sr Global Technical Consultant - LS

The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers. 

The candidate will be expected to provide support/input on technical enquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab’s bio-decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data), conduct technical visits and site surveys. 

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities.  The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams. 

Position Purpose:

The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers. 

The candidate will be expected to provide support/input on technical enquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab’s bio-decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data), conduct technical visits and site surveys. 

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities.  The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams. 

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications 

• Conduct customer technical visits and site surveys, reviewing customer processes and the cleaning/disinfection/bio decontamination solutions in place to ensure they are both compliant and efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP’s, Validation and Training

• Conduct customer-facing seminars around specialist topics such as but not limited to validation, microbiology, Hydrogen Peroxide Vapour (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of Account Managers or Regional Managers

• Responsible for ensuring brand standards and awareness

• Accuracy and completion of final reports in a timely manner 

This person would ideally be located near a major US airport living either in North Carolina or the North Eastern part of the US

Basic Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in Microbiology

• At least 8 years of cumulative experience a senior Microbiology or Quality Assurance role within the Pharmaceutical industry

• Extensive experience in GMP production sites

• Understanding regulatory compliance frameworks for the Pharmaceutical Industry

• Experience in understanding/troubleshooting of cleanroom operations (Deviations, Root Cause Analysis, CAPAs)

• Ability to travel 50%+ of time, potentially at short notice, within North America and periodic travel globally if required

• Clean drivers license and ability to apply for travel visas

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Fluent in English

Preferred Qualifications:

• Master’s degree (MS