Program Director - Physician Practice Optimization

The Physician Practice Optimization Program Director is a critical role that blends analytical rigor with strategic program management. The goal is to enhance the performance, efficiency, and financial outcomes of practices across our diverse healthcare service area. The individual in this role will collaborate directly with physicians, clinic leadership, and cross-functional teams to develop, implement, and manage initiatives focused on operational optimization, billing, coding, scheduling, and overall performance improvement. Additionally, this role will support strategic planning, business development, and change management efforts in line with the organization's integrated strategic and financial goals.

Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's Degree in Healthcare Administration, Business, Public Health, or related field
• 5 years of experience in a team leadership role
• 7 years of progressively responsible experience in health care operations in a multi-facility health system directing program operations
• 7 years of experience working independently with minimal supervision
• 10 or more years of experience in conflict resolution
• 10 or more years of experience working as part of an interdisciplinary care team
• Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. 

Preferred Qualifications:

• Master's Degree: MBA, MHA, MPH, or graduate degree in a related field
• Tech savvy with strong data analysis skills
• Experience with Epic and Tableau
• PMP (Project Management Professional) 
• Lean Six Sigma Green Belt or Black Belt 
• CPHQ (Certified Professional in Healthcare Quality) 
   

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County