Strategic Communications Lead

Job Description:

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Strategic Communications Lead to join our team in Newport Beach, CA (hybrid work schedule). We will consider fully remote for this position (depending on location).
 
As a Strategic Communications Lead, you’ll play a key role in Pacific Life’s growth and long-term success by supporting the CFO and our Finance, Risk and Actuarial organization in their transformational journey. You'll have a direct impact on helping both the Finance, Risk and Actuarial organization and the enterprise transform for the future. This role is ideal for someone highly driven to provide exceptional support to clients, colleagues, and business partners. 

Note: Job level may vary based skills and experience.  

How you will make an impact:  

• Drive execution of communication activities for the transformational activities within the Finance, Risk and Actuarial organization including executive talking points, town hall presentations, coordinating leadership offsites, create intranet articles and content, building and designing intranet pages and SharePoint sites, writing, coordinating and editing communications for senior leaders within a large function. 

• Responsible for developing and executing a communication strategy that establishes the narrative of the organization, helps drive the organization’s transformation forward, and also informs, engages and unites the Finance, Risk and Actuarial employees in their common goal to integrate the organization together. 

• Develops strong relationships and acts as a trusted advisor to business functional leaders and content owners; consults and develops solutions leveraging available communication channels. 

• Write strategic communication to audiences at different levels of the organization, and tailor the messaging accordingly. 

• Work in a hands-on way with internal stakeholders (including change management and project leads) to develop ideas and messaging that highlight ongoing or upcoming projects and initiatives. 

• Partnering with broader Communications team to help align enterprise communications and enhance the creative storytelling aspects of the assigned work. 

• Manage the internal flow of key information between HR functional teams, comms and change management teams. 

The experience you will bring:  

• You have 10+ years of experience driving internal communications strategy within a high-achieving and fast-paced organization, ideally with experience supporting large transformational initiatives that involves people and culture 

• You can easily translate "Finance speak" to a more general language fit for a broader audience 

• You have successfully developed and executed communications plans that contribute to delivery of business outcomes, as well as a solid grasp of change management communications practices 

• You shine as an executor, bringing your superior skills including communications planning, writing, storytelling, research and audience insights to help build comprehensive communication strategies that work 

• You are a persuasive, influential and savvy communicator who organize and prioritize well, have a high sense of urgency, and meet deadlines 

• You are comfortable navigating a highly matrixed enterprise environment and collaborating across many stakeholders and groups to accomplish a goal 

• You anticipate needs and are flexible in adapting to shifting priorities in a fast-paced environment 

• You collaborate well with others and consistently demonstrates professionalism, maturity, integrity, and inclusiveness 

Tech & Tools you’ll use: 

• Productivity tools:  MS SharePoint, OneNote, PowerPoint, Monday.com, Asana, Smartsheet 

• Creative tools: Canva, Photoshop, Illustrator, etc. 

• Communication tools: MCloud, MailChimp, Google Analytics, Zoom, MS Teams, Content Management Systems 

• Must show portfolio of copywriting samples and marketing deliverables 

You belong at Pacific Life

At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.p