Asset Management Architect, IT Service Management

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday, founded in 2005, stands as a groundbreaking force in the human capital and financial management industry, with a global presence and a diverse array of customers. Across our offices worldwide, our teams are united by a shared dedication to innovation, collaboration, and excellence!

Joining our team means embarking on a journey of opportunity to advance your career and contribute to impactful solutions that shape industries. Whether you thrive with solving sophisticated business problems, collaborating with agile teams, or championing innovation and software design, Workday offers an environment where your talents can thrive.

At Workday, the IT Service Management and Operations team is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding services to Workday teams and customers. This team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations.
You will be joining a highly skilled and innovative team that is striving to improve efficiency by streamlining processes and developing more intuitive and scalable solutions.

About the Role

As an Asset Management Architect you will lead the design, implementation, and adoption of software and hardware asset management practices. Your mission is to ensure the effective management of assets throughout their lifecycle, with the aim of increasing value, minimizing costs, and contributing to the attainment of strategic business goals. You will be responsible for devising strategic system designs and implementing solutions that facilitate the efficient and effective management of IT assets. You will play a vital role in driving efficiency, reducing risk, and promoting long-term sustainability. Your key responsibilities will include:

• Partner with business customers and the Asset Governance team to understand business objectives and align asset management procedures with those goals.

• Implement policies and procedures for asset acquisition, maintenance, and disposal.

• Establish key performance indicators (KPIs) to track asset performance and ensure compliance.

• Evaluate existing asset management systems and identify areas for improvement.

• Research, recommend, and implement asset management software and tools.

• Ensure the asset management system seamlessly integrates with other enterprise systems.

• Oversee data collection, cleaning, and migration processes to ensure accurate asset information.

• Provide training and support to users on using the asset management system effectively.

• Continuously analyze system performance, gather feedback, and refine processes to enhance efficiency and value.

• Identify asset-related risks, including operational, financial, and compliance risks and propose mitigation actions.

• Develop strategies to optimize asset lifecycle costs and improve ROI.

• Ensure compliance with relevant industry regulations and internal policies.

• Maintain open communication with customers, providing regular updates on asset management initiatives.

About You

Basic qualifications:

• 12+ years of experience in technical IT Asset Management and Governance role, ideally within a large technology company

• 12+ years of experie